E-Commerce Specialist at Talented Recruitment Specialists

• We are seeking an E-Commerce Specialist to join a manufacturer based in Muizenberg. The successful candidate will be responsible for driving e-commerce performance by ensuring that owned and retail partner online platforms are accurately listed, optimally merchandised and effectively promoted.
• The role focuses on increasing online revenue while strengthening brand visibility, improving conversion rates, maintaining product availability and ensuring disciplined channel management across all e-commerce platforms.
• This role extends beyond basic online administration and includes commercial e-commerce growth, digital shelf management, retailer/platform execution, promotional coordination, trading calendar support, listing and availability issue resolution, performance reporting, and cross-functional coordination with sales, marketing, supply chain and retailer e-commerce teams.

Role Scope:

• E-commerce revenue growth across owned platforms, marketplace environments and retail customer platforms
• Product listing creation, content optimisation, image and attribute compliance, taxonomy and keyword improvements
• Digital shelf health management, including availability, suppressed listings, inactive products, pricing accuracy and product launch readiness
• Promotional planning and execution, including retailer media, campaign coordination and return-on-investment tracking
• Retailer and platform relationship support with account managers, internal sales teams, marketing, supply chain and external platform contacts
• Weekly and monthly channel reporting on sales, margins, traffic, conversion, content health, promotions, stock and risks

Requirements:

• Experience managing brand e-commerce and/or marketplace or retailer platforms
• Background in FMCG, consumer goods, retail, omnichannel or digital commerce
• Proven success in growing online revenue and improving channel performance
• Experience with listing optimisation, content management, digital promotions and reporting
• Comfortable working across owned channels and third-party retail platforms