At Talented Recruitment we provide a fully integrated and forward thinking recruitment management service, using latest software systems to provide the best possible efficiency. We focus on our Clients strategic business needs and the competencies that will help meet those needs while ensuring we find the role that best suits our candidates. 10 years expe...
Read more about this company
- A well-established company in Springfield, Durban is seeking a reliable and organised Receptionist/Admin to provide essential front-desk and administrative support.
- This role plays a key part in ensuring smooth daily operations, effective communication, and maintaining strong relationships with clients and suppliers.
Duties and Responsibilities:
- Answering and routing phone calls
- Taking down messages & forwarding to relevant person
- Welcoming visitors/clients & directing to relevant person (meetings/customers requesting quotes/suppliers)
- Mailing of documents/samples to clients
- Receiving packages/samples for staff
- Provide administrative support to all team members as necessary
- Handling office correspondence
- Maintaining office supplies(stationery/paper/toners/groceries)
- Maintaining reception area
- Performing various other clerical tasks (transcribing & filing)
- Time keeping for staff members
- Assisting with booking in vehicles for services/repairs
- Book medicals for staff & subby`s
- Arranging courier to CPT & JHB
- Capture stock for the monthly stock take
- Assist with ordering uniforms for admin & factory staff
- Receive invoices & capturing on Sage
- Ensure invoices are matched against requisitions, purchase orders
- Ensure requisitions, purchase orders and invoices are properly authorized
- Ensure the correct GL account & vendor account is utilised when processing invoices
- Ensure that the correct VAT is applied to invoices.
- Timeous follow up on all queries.
- File all invoices to send to accounts for payment
- Ensure invoices are accurately captured on Sage daily.
- Receive and check all payment requisitions
- Deal with queries from creditors and staff regarding payments.
- Every fortnight payments to subcontractors.
go to method of application »
- A dynamic clothing supplier is looking for a meticulous and dependable Shipping Clerk to join their team.
Key Responsibilities:
- Manage the booking of containers and liaise with shipping forwarders and agents.
- Maintain and update records of transactions in line with company policies.
- Communicate with suppliers, shipping agents, and other relevant parties to resolve issues and ensure smooth processing of shipments and payments.
Key Requirements:
- A relevant qualification in logistics is preferred.
- Previous experience in a shipping or logistics environment is advantageous.
- Proven experience in shipping and accounts-related roles.
- Strong computer skills, particularly with Microsoft Excel.
- In-depth knowledge of shipping procedures, including booking containers and dealing with forwarders and agents.
- Ability to work independently and as part of a team.
- Strong communication skills and the ability to deal with multiple stakeholders effectively.
go to method of application »
- A well-established company based in Springfield, Durban is seeking a detail-oriented Cash Book Clerk/Finance Administrator to join their team.
- The ideal applicant will have a strong understanding of accounting principles and hands-on experience working with Sage Evolution.
- The successful candidate will be responsible for accurately maintaining the cash book, processing financial transactions, and providing support to the finance department.
Key Responsibilities:
- Maintain and update the cash book on a daily basis
- Capture and reconcile bank transactions
- Perform bank reconciliations and resolve discrepancies
- Process payments, receipts, and journals accurately
- Allocate payments to correct accounts
- Assist with monthly financial reporting
- Ensure all supporting documents are correctly filed and recorded
- Handle supplier and customer queries
- Assist with debtors and creditors functions when required
- Maintain accurate records in line with company policies
Requirements:
- Matric (Grade 12) – with Accounting
- Relevant qualification in Finance / Accounting (advantageous)
- Minimum 2–3 years experience in a similar role
- Essential: Experience working on Sage Evolution
- Strong understanding of basic accounting principles
- Experience with cash book and bank reconciliations
- Proficient in Microsoft Excel
- High level of accuracy and attention to detail
- Strong numerical and analytical skills
- Good communication skills
- Ability to work under pressure and meet deadlines
- Strong organizational skills
Advantageous:
- Experience in a high-volume transaction environment
- Knowledge of VAT and basic tax principles
- Exposure to financial audits
go to method of application »
- A leading digital media marketing concern requires a Debtors Clerk to join their team based in Durban.
Duties and Responsibilities:
Maintain Customers Details:
- Load and maintain all customer records onto Xero & Dear Inventory.
Manage Customers/Debtors:
- Manage customer complaints/queries daily
- Manage and produce monthly customer invoices and statements
- Obtain and send job cards to clients weekly and as requested
- Follow up daily on overdue debtors
- Provide weekly feedback to Financial Manager overdue debtors
- Maintain a list of debit orders and process monthly debit order run
- Monitor accounts receivable and ensure timely collections
- Assist with month end closing processes
- Collaborate with sales and operations teams to ensure accurate billing
Banking Duties:
- Reconcile the Collections bank account on a daily basis.
- Prepare a monthly bank account reconciliation.
- Manage Direct Debit account & debit orders
CE:
- Send out monthly CE’s and request purchase order numbers for all Woolworths, Beiersdorf, Cambridge etc. invoices
- Capture monthly Operational fee / Rental Invoices on XERO:
- Ensure all customers are receiving monthly invoices
- Generate age analysis reports and provide regular feedback
Other:
- Adhoc duties as requested by the Head of Finance.
Requirements:
- Matric
- Experience with debt collection
- Experience in Xero Accounting
- Excellent interpersonal skills
- Strong team-building skills
- Bookkeeping skills
- Analytical and problem-solving skills
- Decision-making skills
- Effective verbal and listening communication skills
- Strong attention to detail with a high level of accuracy
- Very effective organizational skills
- Effective written communication skills
- Advanced computer skills (including accounting software, spreadsheets, word processing, and email)
- Strong time management skills
go to method of application »
- We are looking for a practical, hands-on Civil Technician to assist with inspections, field measurements, installations, and maintenance on water and civil infrastructure projects. Based in Pretoria.
- The role includes collecting accurate site data, helping with the installation and retrieval of logging equipment, updating asset registers, and supporting safe and efficient operations on site.
- Conduct site inspections on civil/water assets (meter chambers, manholes, pipelines) and record precise measurements and observations.
- Install, commission, retrieve and maintain field instruments/loggers; maintain asset registers and equipment condition.
- Prepare daily work plans, route maps and material/tool lists; complete data sheets and back‑ups per procedure and attend to emergency call-outs.
- Regular travel within Pretoria and occasional inter-provincial site visits.
- Collaborate with engineers/project teams to resolve issues.
- Prepare basic drawings/sketches and as‑built information and reporting.
- Administrative duties for job cards, meeting records keeping and progress reporting with oral and written comprehension skills
Requirements:
- Completed National Dip. or B. Tech in Civil Engineering with minimum 2 year’s experience in Water Infrastructure in Engineering Consulting workspace
- Proficient with MS Office and data‑capture tools; basic AutoCAD an advantage.
- Valid driver’s licence Code B (LMV): willingness to travel and work on active sites.
- Minimum 2 years of experience in Non-Revenue Water related activities in water infrastructure assets:
- pressure management and PRV audits,
- leak detection surveys and repairs,
- field measurements (consumer and bulk metering, PRV Audits, data logging)
- Minimum of 2 years in Construction Supervision of water related infrastructure
- Minimum 1 year project management exposure and fundamental applications of planning, scheduling, progress monitoring & tracking, stakeholder engagement, resource planning and time management skills.
- Basic knowledge of OHS Act and understanding of design compliance standards and construction regulations.
- Only Candidates from Northern Gauteng Region will be accepted (from Midrand and Pretoria northern regions).
go to method of application »
- A leading South African company specialising in water efficiency and sustainability solutions is on the lookout for a hands-on and driven Water Infrastructure Project Supervisor to join their growing team!
- If you’re passionate about infrastructure, field operations, and making a real impact in sustainable water management, this opportunity is for you.
Key Responsibilities:
- Conduct site inspections on civil/water assets (meter chambers, manholes, pipelines) and record precise measurements and observations.
- Install, commission, retrieve and maintain field instruments/loggers; maintain asset registers and equipment condition.
- Review daily work plans, route maps and material/tool lists; complete data sheets and information back‑ups per procedure.
- Regular travel within Pretoria and occasional inter-provincial site visits.
- Collaborate with engineers/project teams to resolve technical and construction monitored issues.
- Review basic drawings/sketches and as‑built information and progress reporting.
- Administrative duties for job cards, meeting records keeping and progress reporting with oral and written comprehension skills.
- Ability to work in a high-performance engineering environment
- Strong problem-solving skills,
- Attention to detail and quality workmanship,
- Ability to work independently and communicate well within a team,
- Willingness to adapt to new technologies and continuous improvement initiatives.
Requirements:
- Completed Grade 12 / Matric with minimum 4 year’s experience as Qualified Artisan in water loss investigations of Water supply systems and valid trade certificate,
- Qualified Artisan with Trade certificate as Registered Plumber (with valid professional registration within Plumbing Industry Registration Board (PIRB),
- Computer Literacy and Basic skills with MS Office,
- Proficient in English language (speaking, writing and understanding),
- Valid driver’s licence Code B (LMV): willingness to travel and work on active sites,
- Basic knowledge of OHS Act and understanding of water installation compliance standards (SANS) and construction regulations
- Minimum 4 years of experience in operating various types of equipment related to Non-Revenue Water field activities in water infrastructure assets:
- hand electric powered tools,
- hydraulic/mechanical tools,
- plumbing tools,
- electronic handheld devices,
- control instrumentation is advantageous
- Minimum 4 years experience and application of plumbing concepts within:
- pressure management and pressure testing processes,
- leak detection surveys and repairs,
- field measurements and system audits,
- cold water supply systems: new installations and repairs thereof,
- hot water supply systems: new installations and repairs thereof,
- rainwater harvesting systems: new installations and repairs thereof
go to method of application »
- A dynamic and innovative company specialising in precise measurement solutions is looking for a motivated and results-oriented Technical Sales Representative to join their Cape Town team.
Key Responsibilities:
- Identify and develop new business opportunities within the industrial automation sector
- Provide expert technical advice and support to clients on VSDs and Instrumentation systems
- Deliver professional sales presentations and product demonstrations
- Understand customer needs and propose tailored solutions
- Build and maintain strong client relationships
- Collaborate with internal technical teams for solution implementation
- Maintain accurate records of sales activities and market trends
- Achieve or exceed monthly and quarterly sales targets
Requirements:
- Matric
- Diploma or certification in Electrical Engineering, Automation, or a related field
- Proven experience in technical sales within the VSD industry is a MUST
- Experience in the Instrumentation industry will be advantageous
- Excellent communication and interpersonal skills – Fluent in English and Afrikaans
- Ability to interpret technical specifications and offer client-specific solutions
- Valid driver’s license and willingness to travel
- Self-motivated, target-driven, and solution-oriented
go to method of application »
- A well-established company based in Melrose is seeking an astute, analytical, and commercially minded Credit Analyst to join their team.
- This is an excellent opportunity for a finance professional skilled in evaluating risk, making sound lending decisions, and supporting quality credit outcomes in a dynamic environment.
Key Responsibilities:
Credit Risk Assessment:
- Analyse financial statements, bank statements, management accounts, and tax records.
- Assess creditworthiness using financial ratios, cash flow analysis, and debt servicing capacity.
- Evaluate both quantitative and qualitative factors, including business model, industry risk, and management capability.
Deal Evaluation & Structuring Support:
- Review and stress-test proposed deal structures to assess viability.
- Recommend appropriate deal terms including deposits, repayment periods, residual values, pricing, and security.
- Identify risks and propose mitigation strategies such as guarantees, cessions, or upfront contributions.
Due Diligence:
- Conduct background checks on clients, directors, and related entities.
- Verify asset values and confirm supplier or dealer credibility.
- Ensure all required documentation for a complete credit review is obtained and accurate.
Credit Report Preparation:
- Prepare clear, concise, and well-motivated credit reports for internal or credit committee approval.
- Present transactions in a structured format, highlighting key risks and mitigants.
- Provide recommendations to approve, decline, or request further information.
Policy & Compliance Adherence:
- Ensure all credit assessments comply with internal credit policies and applicable regulations (e.g. NCR, FICA).
- Identify and escalate any policy deviations or exceptions.
- Maintain accurate records and audit trails for all credit decisions.
Portfolio Monitoring:
- Monitor repayment performance post-disbursement.
- Identify early warning signs of distress or potential default.
- Recommend corrective actions, restructuring, or recovery strategies where required.
Collaboration & Communication:
- Work closely with sales, legal, and operations teams to support deal execution.
- Apply independent judgement and challenge assumptions or overly optimistic projections where necessary.
- Communicate credit decisions and rationale clearly to internal stakeholders.
Continuous Improvement:
- Stay informed on economic conditions, industry trends, and credit risk developments.
- Contribute to improvements in credit processes, tools, and risk frameworks.
- Support training and mentoring of junior team members where applicable.
Systems & Administration:
- Maintain accurate and up-to-date records on Monday.com in line with company policy.
- Ensure all deals, notes, and documentation are captured daily and correctly.
Minimum Requirements:
- Relevant qualification in Finance, Accounting, Economics, or similar
- Minimum 5 years’ experience in credit analysis (asset finance experience advantageous)
- Strong financial analysis and interpretation skills
- Solid understanding of credit risk principles and deal structuring
- Knowledge of NCR and FICA requirements
- Proficient in Microsoft Excel and credit systems
- Strong analytical and critical thinking ability
- High attention to detail and accuracy
- Sound judgement and decision-making
- Ability to challenge constructively and remain objective
- Good communication and report-writing skills
- Ability to work under pressure and manage multiple deals
go to method of application »
- We are looking for an energetic, ambitious, and highly organised individual with a minimum of 5 years’ experience in clothing manufacturing, sourcing, merchandising, and production, including previous management experience.
- The ideal candidate will be adaptable, proactive, and able to thrive in a fast-paced, high-pressure environment while maintaining strong attention to detail and excellent communication skills.
The role will involve responsibilities such as:
- Managing production (local and imports), tracking and critical path timelines across multiple product categories
- Coordinating fabric, trims, and raw material procurement
- Overseeing product development from concept through to production
- Supporting merchandising, planning, and customer requirements
- Conducting quality assurance processes, including sampling and supplier communication
- Managing shipping timelines and coordinating with forwarders
- Negotiating pricing and maintaining profitability targets
- Working closely with buyers, designers, suppliers, and factories to ensure on-time delivery
The ideal candidate should demonstrate:
- Strong leadership and problem-solving abilities
- Excellent organisational and time management skills
- Confidence communicating across all levels of business
- Strong supplier negotiation and relationship management experience
- The ability to work independently while also collaborating effectively within a team
- Experience within denim, bottoms, or broader apparel manufacturing would be highly advantageous.
go to method of application »
- We are seeking an E-Commerce Specialist to join a manufacturer based in Muizenberg. The successful candidate will be responsible for driving e-commerce performance by ensuring that owned and retail partner online platforms are accurately listed, optimally merchandised and effectively promoted.
- The role focuses on increasing online revenue while strengthening brand visibility, improving conversion rates, maintaining product availability and ensuring disciplined channel management across all e-commerce platforms.
- This role extends beyond basic online administration and includes commercial e-commerce growth, digital shelf management, retailer/platform execution, promotional coordination, trading calendar support, listing and availability issue resolution, performance reporting, and cross-functional coordination with sales, marketing, supply chain and retailer e-commerce teams.
Role Scope:
- E-commerce revenue growth across owned platforms, marketplace environments and retail customer platforms
- Product listing creation, content optimisation, image and attribute compliance, taxonomy and keyword improvements
- Digital shelf health management, including availability, suppressed listings, inactive products, pricing accuracy and product launch readiness
- Promotional planning and execution, including retailer media, campaign coordination and return-on-investment tracking
- Retailer and platform relationship support with account managers, internal sales teams, marketing, supply chain and external platform contacts
- Weekly and monthly channel reporting on sales, margins, traffic, conversion, content health, promotions, stock and risks
Requirements:
- Experience managing brand e-commerce and/or marketplace or retailer platforms
- Background in FMCG, consumer goods, retail, omnichannel or digital commerce
- Proven success in growing online revenue and improving channel performance
- Experience with listing optimisation, content management, digital promotions and reporting
- Comfortable working across owned channels and third-party retail platforms
go to method of application »
- A well-established clothing manufacturer based in Verulam is seeking an experienced Quality Assurer (Clothing) to join the team.
- The ideal candidate will have a strong background in quality assurance within the clothing or textile industry, ensuring that all products meet the required quality standards and client specifications.
Key Responsibilities:
- Conduct external quality checks on garments and textile products throughout the production process.
- Inspect samples, pre-production runs, and bulk orders to ensure compliance with specifications.
- Identify, document, and report quality issues, defects, or deviations from standards.
- Work closely with production and technical teams to resolve quality-related problems.
- Ensure adherence to company and client quality requirements.
- Prepare detailed QA reports and provide feedback to management.
- Monitor compliance with industry standards and best practices.
Requirements:
- Minimum 4 years’ proven experience in Quality Assurance within the clothing or textile manufacturing industry.
- Strong understanding of garment construction, finishing, and quality standards.
- Knowledge of international quality standards.
- Experience working with both local and export clients.
- Ability to identify defects and recommend corrective actions.
- Excellent communication and reporting skills.
- High attention to detail and accuracy.
- Ability to work independently and meet deadlines.
go to method of application »
- A leading digital company is seeking a Helpdesk/Technical Support professional based in Cape Town.
- The role involves managing inbound and outbound technical calls, overseeing network management, serving as a Manage Engine System Administrator, handling ad hoc tasks, and assisting with cost estimation and finance-related matters.
Ticket Management (Manage Engine):
- Log all incoming support requests accurately in Manage Engine and any other ticketing platform introduced in the future
- Open a minimum of 10 new tickets per day
- Process and manage at least 25 tickets per day
- Maintain ownership and update assigned tickets until resolution or escalation
- Ensure tickets are updated in real time
- Confirm resolution with the client before closing tickets
- Ensure no tickets remain unattended beyond expected service timelines
- Maintain alignment between Manage Engine ticket status and CMS device status
Every ticket must include the following — this is what defines a quality ticket:
- A clear issue summary
- Clear and thorough troubleshooting steps taken on each issue/ticket
- The identified root cause of the issue (where determinable)
- The resolution actions performed
- Next steps if unresolved or escalated
- Confirmation of client communication
- Alignment between ticket status and CMS status where relevant
- Central Management System (CMS) Monitoring, Arcus Monitoring & Updates:
- Monitor device status using the Central Management System (CMS) and Arcus.
- Track offline devices on CMS and initiate troubleshooting by following the Network Fault Methodology documents.
- Record detailed interaction notes every time an offline device is investigated — no exceptions.
- Update CMS immediately once devices return online.
- Ensure CMS and Manage Engine records remain aligned at all times.
- Maintain accurate visibility of device health across assigned environments.
Queue Management & Call Handling (3CX):
- Remain active in the Manage Engine support queue during all assigned working hours.
- Answer incoming support calls via 3CX promptly and professionally.
- Accurately capture client issues in Manage Engine and CMS during calls.
- Convert calls into tickets where required.
- Prioritise urgent incidents appropriately based on severity and client impact.
Client Communication:
- Provide clear, professional communication with clients at all times.
- Set clear timelines and expectations upfront, and keep clients consistently informed of ticket status and progress — they should never have to chase for an update.
- Proactively follow up with contractors and field technicians on open tickets to ensure timely and efficient resolution.
- Provide progress updates where resolution is delayed.
- Confirm resolution with clients before closing tickets.
- Maintain strong client relationships through responsive service delivery.
Technical Troubleshooting (Remote Support):
- Support Representatives are expected to work through issues methodically before escalating:
- Provide remote troubleshooting support to stores.
- Restore offline devices where possible, or escalate network issues to the relevant party if remote recovery is not achievable.
- Support media players, screens, routers, and network-connected devices.
- Guide store-level staff through structured troubleshooting steps.
- Identify whether issues are hardware, network, software, or configuration related.
Backlog Ownership:
- Actively monitor and reduce personal ticket backlog.
- Prioritise ageing and overdue tickets — these should never be left without action.
- Maintain clear visibility of all overdue or pending tickets at all times.
- Take full ownership of unresolved items until they are closed.
Structured Level Support Rotation:
Support Representatives rotate between two structured levels of responsibility. Daily assignments are made according to operational scheduling:
Level 1 Support Responsibilities:
- Queue coverage
- Call handling (3CX)
- Ticket logging
- Client communication
- First-line troubleshooting
Level 2 Support Responsibilities (Technical Focus):
- Advanced troubleshooting
- CMS device recovery monitoring
- Network-level issue investigation
- Escalation coordination
- Root cause identification
- Daily responsibilities may be assigned according to operational support schedules.
Network Champion Responsibilities:
- Designated Support Representatives may be assigned ownership of specific client networks. As a Network Champion, you are accountable for the health and visibility of those networks.
This includes:
- Monitoring the overall health of assigned networks
- Tracking open and recurring issues
- Reporting bottlenecks
- Maintaining visibility of outstanding tickets per network
- Identifying risk areas affecting uptime
- Providing structured updates to internal stakeholders on network status
Escalation Management:
- Escalate incidents appropriately when they exceed your resolution capability.
- Follow defined escalation paths.
- Ensure every escalated ticket contains a full troubleshooting history before handover.
- Continue to monitor escalated tickets to ensure they are actively progressing after handover.
- Calendar Management and Workday Planning:
- Structured daily planning is essential to managing support responsibilities effectively. Calendars support transparency across the team and must be kept current:
- Maintain accurate and up-to-date calendars
- Clearly structure daily workloads in advance
- Align activities with assigned Level 1 / Level 2 responsibilities
- Maintain visibility of planned tasks and follow-ups
- Good calendar discipline supports transparency and accountability across the support team.
Documentation and Knowledge Capture:
- Record troubleshooting steps clearly and thoroughly within every ticket
- Maintain structured CMS interaction notes
- Contribute to internal knowledge base documents and guides
- Identify recurring issues and suggest documentation improvements
Service Quality and SLA Awareness:
- Work within defined service response expectations
- Maintain accurate ticket categorisation and tagging
- Support improvement of service turnaround times
- Ensure alignment between CMS status and Manage Engine status
Collaboration with Internal Teams and Field Support:
- Coordinate with field technicians and contractors where site visits are required
- Support assignment of field technicians and contractors to your jobs
- Assist with escalation handovers
- Take full ownership of all tickets you log — even when multiple teams are involved, you remain responsible for ensuring they are actively managed, progressed, and closed.
Quoting, Hardware Replacement & Operational Support Administration:
- When remote recovery is not possible, Support Representatives are responsible for initiating and coordinating the replacement process. This includes:
- Prepare quotations via Dear or equivalent quoting platforms where required, and assign quotes, where applicable
- Initiate replacement processes where remote recovery is not possible, and coordinate replacement logistics with technicians, contractors, or suppliers
- Maintain accurate visibility of all replacement statuses until full resolution
- Ensure ticket records accurately reflect all replacement actions taken and that the full replacement history is documented
Performance Expectations (KPIs):
Support Representatives are measured against the following performance indicators. These exist to ensure consistent, high-quality service delivery:
- Log 10+ new tickets per day
- Process 25+ tickets per day
- Maintain a personal ticket backlog of fewer than 50 open tickets at any time
- Maintain accurate CMS interaction records
- Maintain queue availability during working hours
- Maintain calendar visibility of work commitments
- Provide structured updates on assigned networks where applicable as a Network Champion
- Maintain professional client communication
Microsoft Planner Maintenance Coordination:
- Support Representatives are responsible for maintaining accuracy and operational readiness within Microsoft Planner for all maintenance and field technician jobs. Planner accuracy directly supports Finance billing readiness and ensures field technicians can execute work without delays.
Daily responsibilities include:
- Review Microsoft Planner daily to ensure all maintenance jobs are correctly assigned
- Ensure field technicians are allocated appropriately to scheduled work
- Confirm all Planner job cards are completed according to internal training standards
- Maintain accurate and detailed job notes so field technicians can execute work effectively without needing to follow up for information
- Ensure Planner headings, labels, links, and job categorisation are completed correctly
Upload all required supporting documentation for each job, including:
- Purchase Orders (PO)
- Sales Orders (SO)
- Job cards where applicable (for contractor jobs)
- Ensure Manage Engine ticket links are correctly included in Planner tasks
- Ensure Planner tasks contain clear job descriptions and technician instructions
- Update Planner tasks as work progresses
- Close Planner jobs promptly once work is confirmed complete
- Ensure Planner accuracy supports Finance billing readiness at all times
Systems Used:
- Support Representatives work across the following platforms. Familiarity with each is expected:
- Manage Engine — primary ticketing system for logging, tracking, and managing all support requests (subject to change)
- CMS (Central Management System) — device monitoring and connectivity status updates across all client environments
- Arcus
- 3CX — telephony platform for handling incoming support calls and managing queue activity
- Dear — quotation platform for preparing hardware replacement quotes (or equivalent replacement system)
- Client Portals
- Additional internal systems and client portals may be introduced as required.
Requirements:
Candidates must be technically confident and comfortable troubleshooting the hardware ODM sells, primarily through remote support. The following knowledge and abilities are required:
- Technically confident and comfortable troubleshooting the hardware ODM sells, remotely and without on-site assistance
- Solid understanding of networking fundamentals i.e., connectivity, routers, switches, and IP behaviour
- Ability to support and troubleshoot remote digital infrastructure environments
- Ability to diagnose device offline scenarios efficiently and systematically
- Ability to distinguish between hardware, network, software, and configuration failure patterns
- Ability to guide non-technical store staff through troubleshooting steps clearly and patiently
- Experience with the following is advantageous but not required:
- Help desk or technical support environments
- Remote support tools
- Digital signage systems
- Media players
- Network troubleshooting
- Ticketing platforms (Manage Engine preferred)
Technical skills alone are not sufficient for this role. The following behaviours are expected of all Support Representatives:
- Strong ownership mindset — you take full responsibility for your tickets and your work, and see things through to resolution
- Attention to detail — accuracy in tickets, CMS records, and Planner tasks is non-negotiable
- Clear communication skills — with clients, colleagues, and within all documentation
- Professional client engagement — always polite, responsive, and solution-focused
- Reliability and responsiveness — you show up, follow through, and communicate proactively when something changes
- Effective prioritisation — you understand urgency and manage your workload accordingly, without needing to be told what matters most
- Composure under pressure — you remain calm and methodical when incidents escalate or multiple issues arise at once
- Team collaboration — you support your colleagues, share knowledge, and contribute to a functional, high-performing support team
- A successful Support Representative consistently does the following:
- Keeps their ticket backlog consistently under control and below the 50-ticket threshold
- Maintains accurate, up-to-date CMS visibility of device status across all assigned environments
- Communicates proactively with clients, ie, they are never left waiting for updates
- Resolves incidents quickly, with structured troubleshooting and clear documentation throughout
- Escalates issues correctly and at the right time, with all relevant troubleshooting history included
- Maintains structured network visibility and provides regular updates where assigned as a Network Champion
- Keeps their calendar aligned with their responsibilities and visible to the broader support team
- Clearly communicate operational issues to the Support Team and ensure all updates are accurately recorded in the relevant systems.
- Actively contributes to the continuous improvement of support processes and team documentation
go to method of application »
- Exciting opportunity for a Marketing Intern (12 month Fixed Term Contract) to join a marketing and manufacturing company with an extensive experience and footprint in the personal care market both in South Africa and Internationally.
Responsibilities:
The successful candidate will be required to perform the following which may not be limited to:
- Assisting on all marketing-related tasks.
- Research competitors’ offerings and pricing to identify marketing opportunities.
- Help to develop strategic marketing mixes to maximise these opportunities.
- Required to have a good sales data analysis acumen as will help to analyse and interpret data to identify market trends and commercial success of existing products.
- Help to provide recommendations for brand development.
- Assist and support team with cross-functional projects to execute plans within assigned timelines and budgets.
- Support team with new product innovations.
- Put together advertising and creative briefs.
- Copywriting for marketing literature.
- Implement and capture results from fragrance tests.
Requirements:
- Matric with pass in HG Maths – preferred Marketing Degree or Honours degree (including Finance/Business Science grads) or IMM Diploma.
- High attention to detail and accuracy, comfortable working with numbers and creative artwork.
- Computer and Excel skills.
- Great team working skills.
- The ability to communicate effectively in English (written and spoken word).
- Excellent organizational skills.
- Meticulous and deadline driven with a good eye for detail, yet dynamic and able to work in a fast-paced environment with the ability to cope whilst under pressure.
- Ability to conduct oneself in a professional manner with both internal and external interfaces and at all levels.
- A great team player who wants to be involved in a winning company and brands.
- Strong work ethics and values.
- Organized/driven and committed to learning and having fun doing so.
go to method of application »
- A marketing company in Durban is seeking an experienced Trade Marketing Project Manager to manage retail and FMCG projects across South Africa, from briefing through to in-store execution.
- The role requires strong project management skills, retail/FMCG experience, and the ability to coordinate multiple stakeholders and nationwide rollouts.
Key Responsibilities:
- Own the full project lifecycle: planning, production, logistics, installation, and handover
- Manage timelines, budgets, risks, and delivery across multiple projects
- Coordinate the client, the company, retailers, and internal teams
- Deliver consistent in-store execution across all retail channels
- Oversee installations, contractors, and site readiness
- Support shop-in-shop rollouts, including pilot installs where needed
- Manage change control (scope, cost, approvals)
- Define and manage QA standards, snag lists, and store handovers
- Track performance and improve rollout processes
Governance & Accountability:
- Own project governance and maintain a clear single source of truth
- Manage: master plan, weekly RAG reports, action log, RAID log, and decision log
- Enforce delivery timelines, escalate risks, and drive decisions to closure
Requirements:
- 5+ years’ experience in project management, retail rollout, or FMCG
- Proven experience delivering multi-site retail projects
- Good commercial understanding (budgets, tracking, cost control)
- Solid understanding of retail installations and execution
- Strong communication and stakeholder management
- Able to travel (30–40%) across the offices, retail sites, and supplier/warehouse locations
- Independent, reliable, and comfortable in a fast-paced environment
Nice to Have:
- FMCG, Toys, or retail activation experience in South Africa
- Shop-in-shop or fixture rollout experience
- Understanding of store layouts, materials, and production
Tools & Systems:
- Excel / Google Sheets for tracking and budgeting
- Slack and project tools (Monday.com, Asana, Trello)
- Measurement tools (e.g. Magicplan, Scaniverse)
go to method of application »
- A leading global fuel company is seeking a results-driven Retail Territory Manager to manage and grow a dynamic retail portfolio based in Markman, Port Elizabeth.
- You’ll be responsible for managing fuel retail sites, driving sales and profitability, maintaining SHEQ and brand standards, supporting retailers, overseeing fuel deliveries, and identifying new business opportunities within your territory.
Key Accountabilities:
SHEQ:
- Adherence to the highest health, safety, security, environmental compliance:
- Safety Audits: Emergency response plans, first aiders/fire fighters trained staff at site level, flammable substance certificate, CCTV installed and operational.
- Safe Delivery process
- Submission and verification of Fuel stock reconciliations
- Incident reporting including product quality/contaminations to be done timeously and captured onto the incident management system and closed out.
Site Visits:
- Regular (cycle over a 4-week period) on-site meeting with retailers and documented on a site call report.
- Regular (cycle over a 4-week period) on-site visits to improve the relationship with the retailers and monthly agenda to always include discussions to grow the business (sales) and SHEQ checks.
Performance Management:
- To re-open temporary closed sites
- Managing non-performing retailers
- Managing legal issues with retailers with support from legal.
- Responsible for the P&L performance of your area.
- Meeting and exceeding sales targets
- Managing fuel deliveries and delivery procedures at site level, fuel orders and to increase load sizes to retailers.
- Manging sales forecast weekly, monthly and annually.
- Execution of Loyalty program
- Ensure rentals are paid timeously by retailers (leased sites)
Quality Control:
- Ensure adherence to operational standards.
- Customer Service Training.
- Ensure adherence to brand standards
Maintenance:
- Report and coordinate site maintenance that is the company responsibility to the maintenance manager and ensuring this is captured onto the maintenance tracker and closed out.
- A Record of Pump & Tank layouts for each site
- Asset verification of equipment owned by the company is updated and kept on file.
Marketing:
- Responsible for executing any marketing campaigns at site level and ensure retailers comply accordingly.
Credit policy compliance:
- Credit Risk management with retailers
Contract Renewal:
- Renewal of contracts/agreements according to the financial criteria.
- Submission of one pager summary of proposed deal structure for business approval.
Admin:
- Monthly submission of all paperwork to the admin support.
Requirements:
- 3+ years in retail, preferably within the fuel sectors
- Experience managing multi-site operations
- Strong people management skills
- Relationship building
- Good understanding of retail operations and customer service
- Excellent communication and interpersonal skills
- Health, Safety & Environmental awareness
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.