Fresh Jobs at Prescient

Purpose of role:

• We are looking for an Analyst Programmer to support the delivery, maintenance and improvement of Prescient Securities' technology estate. This is an intermediate technical delivery role where business analysis is one part of the job, but the primary focus is hands-on contribution across development, support, testing, documentation, automation and delivery execution. The role requires strong practical capability in C#/.NET, SQL, debugging and application support, with exposure to AI-assisted development tools, cloud services and modern delivery practices. The individual will work closely with business users, developers, quantitative resources and the Head of Technology to understand requirements, investigate issues, validate outputs and deliver practical enhancements across web, desktop, service, integration and Excel-based solutions.

Duties and responsibilities:

• Technical delivery and development: Develop, maintain and enhance C#/.NET applications, services, desktop tools, integrations and internal business systems using SQL and related technologies.
• Application support and troubleshooting: Investigate production issues, data discrepancies, user queries and system failures using SQL, logs, debugging tools and application knowledge.
• Business analysis as a delivery component: Engage business users to understand problems, clarify requirements, document current-state and future-state processes, and translate business needs into practical technical requirements.
• Testing and validation: Support functional testing, regression testing, UAT, output validation, test evidence and user sign-off across enhancements, fixes and operational changes.
• AI-assisted delivery and automation: Use AI tools to improve productivity across coding, testing, documentation, analysis, summarisation and troubleshooting, while applying appropriate data-sensitivity and validation controls.
• Cloud and modern delivery exposure: Support cloud-hosted workloads, monitoring and deployment activities where required, with exposure to AWS services such as S3, Lambda, ECS, EC2, RDS and CloudWatch.
• Data, analysis and reconciliation: Use SQL and analytical thinking to investigate data, validate results, compare outputs and support reporting, market data, trading or operational processes.
• Documentation and enablement: Produce clear technical notes, user guides, process diagrams, handover notes, support documentation and reusable templates that help users and the technology team operate consistently.

Required experience:

• Minimum 3 years' hands-on experience developing, maintaining or supporting applications using C#/.NET.
• Minimum 3 years' practical experience with SQL, including querying, troubleshooting, data validation and investigation.
• Experience supporting or enhancing business applications in a production environment.
• Exposure to web applications, desktop applications, Windows services, APIs, integrations or Office/Excel-based solutions.
• Experience with source control, debugging, testing, release practices and structured deployment support.
• Experience working directly with business users to clarify requirements, investigate issues, document outcomes and validate solutions.
• Comfortable using AI-assisted tools for coding, documentation, analysis, testing and problem solving.

Advantageous experience:

• Exposure to AWS cloud services such as Lambda, S3, ECS, EC2, RDS, EventBridge or CloudWatch.
• Experience with CI/CD pipelines, Docker, deployment automation or environment promotion.
• Experience with Excel/VBA, Office add-ins, Python, scripting, workflow automation or API-based integrations.
• Experience in financial services, stockbroking, trading, market data, operations or regulated environments.
• Understanding of testing discipline, reconciliation, operational control processes and audit requirements.
• Maths, statistics, quantitative analysis or data-modelling exposure.
• Experience using AI tools, LLMs or automation platforms to improve business or technology workflows.

Required Qualifications:

• Relevant degree, diploma or equivalent practical experience in software development, information systems, data, engineering or a related technical field.
• Strong problem-solving and analytical skills.
• Good communication skills and ability to work with both technical and business stakeholders.
• Willingness to learn across development, support, cloud, automation, AI tools and business analysis.

Key competencies:

• Strong practical C#/.NET and object-oriented programming capability.
• Good working knowledge of SQL, data investigation, validation and troubleshooting.
• Ability to debug, support and enhance applications across multiple technology stacks.
• Practical understanding of testing, UAT support, documentation and controlled delivery.
• Business analysis as a sub-component of delivery: requirements clarification, process understanding and acceptance criteria.
• Responsible use of AI tools to accelerate development, analysis, testing, documentation and troubleshooting.
• Exposure to cloud services, APIs, automation and modern software delivery practices.
• Understanding of security, privacy, operational control and audit requirements.

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Purpose of role:

• The Operations Manager is responsible for running, governing and future-fitting the Investment Operations function within Prescient Investment Management. This role sets and enforces the operational standards, policies, controls and service rhythms that enable seamless delivery across the investment lifecycle, including trade oversight, NAV and reconciliation oversight, operational query management, vendor governance, transition management support and operational data handoffs.
• The role works closely with the COO to implement a scalable, well-governed operating model across Investment Operations and its interfaces with Finance, Compliance, Technology, Client Solutions, the Investment Team and Prescient Fund Services. The Operations Manager is expected to lead the system, not sit inside every day-to-day issue: daily technical escalations and trade-cycle complexity are managed by the Investment Operations Team Lead, while the Operations Manager ensures that the right structures, people, controls, SLAs, policies and reporting disciplines are in place.
• This is a key leadership role in the evolution from a traditional “Middle Office” construct to a defined Investment Operations function, with clear accountability for operational excellence, risk reduction, process discipline, vendor performance and automation-led improvement.

Duties and responsibilities:
Investment Operations oversight and governance

• Accountable for setting and continuously improving the operational standards, policies and controls that govern the Investment Operations function, including reconciliation performance, NAV accuracy, audit readiness and operational risk management.

Leadership of the Investment Operations function

• Lead, develop and performance-manage the Investment Operations team, building a culture of ownership, accountability and continuous improvement. Ensure operational knowledge is distributed and key-person dependencies are actively managed.

PFS and vendor governance

• Govern the structural relationship with Prescient Fund Services, including SLA performance, service quality and escalation management. Ensure day-to-day PFS interactions are managed through the Team Lead, with the Operations Manager focused on governance and standards.

Query management and workflow discipline

• Own the query management framework for Investment Operations, ensuring all queries are routed, allocated, tracked and resolved through formal channels within agreed service levels.

Finance partnership: AUM, flows and MIS

• Own the data-handoff interface with Finance for AUM, net flows, fee inputs and MIS reporting, maintaining a formal protocol that ensures accuracy, timeliness and reconciliation.

Operational risk, controls and compliance interface

• Drive continuous improvement of controls and oversight mechanisms, and ensure Investment Operations provides the operational evidence, data and support required by Compliance, Legal and governance structures.

Technology, automation and operating model improvement

• Identify and sponsor automation and efficiency opportunities across the function, and partner with Technology and Data to build the dashboards, tooling and workflow infrastructure needed for a scalable operating model.

Stakeholder management and business interface

• Maintain effective working relationships across the COO, Investment Team, Client Solutions, Finance, Compliance, Technology and PFS. Maintain clear boundaries around Investment Operations' mandate and act as the escalation point for structural operational issues.

Required experience:

• 7–10 years’ experience in investment operations or an equivalent operational leadership role within asset management.
• Strong understanding of outsourced fund administration models and the relationship between asset managers and fund administrators.
• Fixed income and OTC instrument knowledge is essential.
• Proven experience in people management, team leadership, performance management and capability development.
• Strong experience in policy drafting, process design, operational controls and governance frameworks.
• Experience managing operational risk, service delivery, SLAs, audits, reporting processes and cross-functional stakeholder relationships.
• Experience with query management, workflow tooling, reporting governance or operational transformation would be advantageous.

Required Qualifications:

• A relevant tertiary qualification is required, preferably in Commerce, Finance, Accounting, Business Science, Investments or a related field (e.g. BCom, BBusSci, Accounting, or Finance).
• Additional qualifications or certifications in investment operations, asset management, risk, compliance, project management, data, process improvement or operational excellence would be advantageous.

Key competencies:

• System builder: Designs, governs and improves operational systems rather than only executing tasks.
• Policy discipline: Drafts clear, practical and implementable policies and ensures consistent adherence.
• Finance partnership: Understands AUM, flows and fee calculation inputs well enough to own the Operations/Finance data interface.
• Client orientation: Understands reporting quality, query turnaround and operational accuracy as important parts of the client experience.
• Structured problem solving: Applies root-cause analysis and sustainable fixes rather than short-term workarounds.
• People leadership: Builds capability, gives honest feedback, manages performance and develops talent.
• Technology engagement: Actively identifies automation opportunities and engages credibly with workflow tooling, dashboards and data-enabled operating models.
• Governance mindset: Proactively builds controls, accountability, escalation paths and audit-ready evidence.
• Stakeholder management: Works effectively across Investment Operations, Finance, Compliance, Technology, Client Solutions, Investment Team and external service providers.
• Calm execution under pressure: Maintains structure, accountability and clear communication during operational incidents or high-pressure delivery cycles.

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Purpose of role:

• The Investment Operations Team Lead is the technical leader of the Investment Operations team and is responsible for the day-to-day operational running of the investment operations environment. The role acts as the bridge between strategic operational leadership and operational execution, ensuring that all investment operations activities are performed accurately, efficiently and within agreed service levels.
• The Team Lead owns the operational oversight of the full investment lifecycle across listed, OTC, unlisted, credit and infrastructure investments. This includes trade support, settlement oversight, reconciliations, valuations, transition management, onboarding coordination and day-to-day engagement with Prescient Fund Services (PFS).
• The role is responsible for developing technical capability within the team, ensuring operational knowledge is shared, risks are managed, and no critical process is dependent on a single individual. The Team Lead serves as the first escalation point for operational issues and plays a critical role in enabling the investment team to operate efficiently and effectively.

Duties and responsibilities:

• Take responsibility for ensuring seamless operations across the Investment Management business, working closely with the Operations Manager, COO and other leaders, teams, and key stakeholders. Maintain strong internal relationships between all the various departments within Prescient Investment Management and Prescient Fund Services, to ensure exceptional support and service delivery to clients.

Key Responsibilities include, but are not limited to:

Investment Operations Management

• Lead the day-to-day operational activities of the Investment Operations team.
• Oversee operational processes across listed, OTC, unlisted, fixed income and credit instruments.
• Ensure operational controls, procedures and service standards are consistently applied.
• Monitor operational risks and escalate material issues to the Operations Manager when required.
• Support implementation of operational process improvements and automation initiatives.

Trade Lifecycle & Investment Support

• Own the operational oversight of the full trade lifecycle, including pre-trade readiness, trade support and post-trade activities.
• Provide operational support to portfolio managers, dealers and the investment team.
• Manage settlement monitoring and ensure trade failures are resolved timeously.
• Ensure all instrument setups are completed accurately before trading commences.
• Monitor OTC positions, collateral requirements and operational controls relating to derivatives.

 OTC, Unlisted Credit and Infrastructure Operations

• Manage the operational oversight and administration of OTC instruments, unlisted credit investments and infrastructure assets.
• Coordinate valuations, reconciliations and operational controls relating to these investment types.
• Ensure appropriate documentation, records and audit evidence are maintained.
• Work closely with investment teams and external service providers to ensure operational accuracy and timely execution.

 Transition Management

• Lead the operational execution of new fund launches, mandate transitions, ring-fencing exercises and fund closures.
• Coordinate onboarding activities across Operations, Compliance, Legal, PFS and the Investment Team.
• Ensure all accounts, systems, reconciliations and reporting requirements are operationally ready before go-live.
• Conduct post-transition reviews and ensure all operational requirements have been successfully completed.

Prescient Fund Services (PFS) Relationship Management

• Manage the day-to-day operational relationship with Prescient Fund Services.
• Oversee reconciliations, NAV reviews, operational queries and open item management.
• Track service delivery performance and escalating recurring issues to the Operations Manager.
• Contribute operational data and insights into monthly SLA reviews.

Team Leadership & Capability Development

• Lead, mentor and develop the Investment Operations Specialist and KYC/Onboarding Specialist.
• Conduct regular check-ins, coaching conversations and development discussions.
• Drive cross-training initiatives to ensure operational resilience and reduce key-person dependencies.  
• Build technical capability across fixed income, OTC, unlisted and operational processes.
• Foster a culture of accountability, teamwork and continuous improvement.

Governance, Risk & Compliance

• Ensure operational activities comply with internal policies, procedures and regulatory requirements.
• Support audits, regulatory requests and compliance reviews.
• Maintain operational documentation, SOPs and process guides.
• Assist with DTCC, EMIR and other operational regulatory reporting requirements where applicable.

Continuous Improvement & Automation

• Identify process improvements and automation opportunities within the Investment Operations function.
• Contribute to workflow optimisation and operational efficiency initiatives.
• Support implementation of ticketing, workflow and reporting tools.
• Promote a culture of documentation, process discipline and operational excellence.

Required experience:

• 5–8 years' experience within Investment Operations, Fund Administration or Asset Management Operations.
• Strong fixed income operational experience, including bonds, money market and credit instruments.
• Experience with OTC derivatives and unlisted investment operations.
• Experience managing fund launches, mandate transitions or complex onboarding projects.
• Demonstrated experience working with outsourced fund administration models.
• Previous supervisory, mentoring or team leadership experience.
• Experience within the South African asset management environment.

Required Qualifications:

• Relevant tertiary qualification in Finance, Investments, Economics, Commerce or a related field.
• Postgraduate investment or financial markets qualifications would be advantageous.
• Industry certifications relating to investment operations, fund administration or financial markets would be beneficial.

Key competencies:

• Technical expertise in investment operations across fixed income, OTC and unlisted assets.
• Strong leadership and coaching capability.
• Trade lifecycle and settlement management expertise.
• Excellent problem-solving and root-cause analysis skills.
• Strong stakeholder management and communication skills.
• High attention to detail and operational accuracy.
• Ability to manage competing priorities in a fast-paced environment.
• Strong governance and risk management mindset.
• Commitment to knowledge sharing and team capability building.
• Continuous improvement and automation mindset.