Earned Media - Account Manager (Corporate and Consumer Clients) at Accenture

Job Description

ACCOUNT MANAGER Earned Media

• Corporate and Consumer Clients Role Overview We are looking for a skilled and motivated Account Manager to join our team in Johannesburg, managing a portfolio of corporate and consumer clients across various sectors. This is a hands-on, client-facing role ideal for a PR professional with 4–6 years' experience who is comfortable working across both corporate and lifestyle/consumer brands.
• You will be responsible for the day-to-day management of earned media campaigns, media relations, supplier liaison, and content delivery across classical and digital platforms.
• Key Responsibilities Account & Campaign Management Manage the day-to-day rollout of client plans and campaigns across corporate and consumer accounts.
• Serve as a key point of contact for media, content suppliers, and clients.
• Lead the implementation of earned media activities, ensuring deadlines and deliverables are met. Assist in developing client strategies through research and insights.
• Prepare client presentations, reports, project reviews, and status updates.
• Track campaign results against client scope of work.
• Assist the Account Director in incident management and client counsel. Media Relations & Content Development Build and maintain strong relationships with a range of media — from business press and corporate publications to lifestyle, digital, and social platforms. Proactively pitch stories to media, tailored to audience and platform. Identify and develop relevant media angles and content opportunities for both corporate and consumer narratives.
• Draft high-quality media content such as press releases, thought leadership articles, media alerts, and Q&As. Deliver content and solutions aligned to the PESO model (Paid, Earned, Social, Owned). Supplier & Content Partner Management Identify, brief, and manage content creators, production suppliers, and media partners.
• Ensure third-party deliverables align with client strategies, budgets, and brand guidelines.
• Oversee content timelines, quality, and approval processes with external partners. Manage administrative tasks including budgeting, invoicing, and supplier contracts. Client & Team Collaboration Prepare for and lead client meetings.
• Support the Account Director with client liaison and strategic input.
• Roll out client plans and drive process adherence. Assist with budgeting, timekeeping, and resource planning. Mentor and support Account Assistants and interns within the team. Key Requirements Relevant tertiary qualification in Public Relations, Communications, Marketing, or related field. 4–6 years of experience in a PR agency or similar fast-paced communications environment.
• Proven experience working on both corporate and consumer brand accounts. Strong media relations experience across classical, digital, and social media.
• Excellent writing, presentation, and client liaison skills.
• Experience managing content creators, production suppliers, and third-party partners. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Strong understanding of integrated communication and the PESO model. Skills & Attributes Strong media pitching and storytelling ability.
• Clear, professional, and persuasive communication skills. Skilled in client liaison, negotiation, and managing expectations.
• Organised, with strong time management and multitasking abilities. Collaborative, proactive, and solutions-driven. Attention to detail and commitment to high-quality delivery. Able to work well under pressure and manage competing deadlines.
• Why Join Us Join a passionate and supportive team working on a diverse mix of corporate and consumer clients. We offer a vibrant agency environment, opportunities to grow and lead, and a chance to shape meaningful and creative earned media campaigns.

Qualifications

• Relevant tertiary qualification in Public Relations, Communications, Marketing, or related field.
• 4–6 years of experience in a PR agency or similar fast-paced communications environment.
• Proven experience working on both corporate and consumer brand accounts.
• Strong media relations experience across classical, digital, and social media.
• Excellent writing, presentation, and client liaison skills.
• Experience managing content creators, production suppliers, and third-party partners.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong understanding of integrated communication and the PESO model.