Ecommerce Administrator at RB

Ecommerce Focus:

• Become the Takealot customer portal lead at RB
  • Follow up on invoices with customer daily
  • Loading of invoices & exceptions on the Takealot portal daily - liaising with RB order-entry clerk
  • Booking delivery slots on Takealot portal - liaising with RB customer services executive
  
   
• Liaising with Takealot and Ecommerce Key-Account team
  • Following up on exceptions by liaising with Takealot supply chain staff
  • Communicating with customer on pending exceptions
  • After exceptions are collected - checking with RB accounts receivable team on status of S2s, and matching statements (financial implications)
  • Daily price-variance checks
  
   
• Score Card Population & Circulation
  • Twice-weekly update of exceptions report to Ecommerce KAM on exceptions status
  • Daily stockfile report to stakeholders in CS, Ecommerce & Takealot customer
  • Order reconciliation against stock-file twice weekly to Ecommerce KAM  

Supply Chain Focus:

• Score Card Population
  • Monthly, liaising with various departments to ensure that all KPI's are updated into the scorecard
• Weekly analysis of the Frozen report
  • Investigate reason for rejected stock, chase up with QC and DHL for releases where applicable
  • Continuously liaise with DHL on providing short dated stock lists
  • Monthly, compile and provide list to Supply planner for OAS loading
• Daily, Population of the AVA file
• Daily, Population of the Chase the Case file
• Daily, Quality releases
  • Daily Liaising with QA to ensure all is released as per commitment
  • Requesting COA's from Factories
  • Ensuring SHR's are sent to Imvula
  • Ensuring Stock is released at Imvula
  • Ensuring samples are sent from Imvula to the Lab
  • Daily, checks with QC on release documents received prior day.
• Ensuring the Bubble stock report is received from DHL, and any potential risk is highlighted to them

Minimum requirements:

• Fluent in English - Both verbal and writing
• Good MS Office including Excel and PowerPoint
• 3- 5 years' experience in an administrative role
• Grade 12 or equivalent certificate