eCommerce Key Account Manager at The LEGO Group

Job Description

• Are you a dedicated sales professional who has a solid understanding of the ecommerce industry in South Africa?
• If you already have some eCommerce experience which you would like to expand by an amazing company where online selling plays a key role in communicating LEGO brand on different eCommerce platforms and creating best in class online shopper experiences - here’s a fantastic opportunity for you to join our eCommerce team in Johannesburg!

Core Responsibilities:

• Develop and implement joint business plans with eCommerce accounts in South Africa to deliver growth targets and ensure execution.
• Create and optimize customer trade investment plans, ensuring effective allocation and execution
• Build and maintain strong relationships with eCommerce customers through effective negotiation and daily management
• Manage order planning for replenishment and new product launches, ensuring alignment with inventory strategies and demand forecasts.
• Actively participate in eCommerce meetings and forums at local and regional levels, fostering collaboration
• Lead annual contractual negotiations with customers, securing favorable trade terms and conditions
• Analyze weekly and monthly performance data to extract insights and inform decision-making
• Leverage eCommerce data to enhance customer engagement and drive sales
• Prepare business updates for leadership and contribute to broader market assessments
• Play your part in our team succeeding!
• This is a fantastic opportunity for a strong Key Account Manager who is looking for their next step in ecommerce. You will join the LEGO B2B eCommerce Team in MEA BU (Middle East and Africa). A team collaborating across two different offices (Dubai, Johannesburg) to develop the eCommerce business in the region.  Within the team you will work closely with Retail Marketing Manager and the E-merchandiser to grow and deliver the joint business plan of eCommerce players.

Do you have what it takes:

• Work experience in Key Account Management with focus on eCommerce (ideally coming with FMCG or Consumer electronics industry) in South Africa
• Proven sales skills with a history of successful negotiations and relationship management
• Strong commercial savviness and analytical skills to drive business decisions
• Excellent collaboration and remote leadership abilities
• Fluent English language skills