Electronic Content Specialist at IDC

Job Description

Operational Excellence

• Manage, and maintain the Record Centre on the EDRM system (SharePoint) to support electronic records lifecycle management.
• Develop and implement metadata schemas, classification structures, and access controls.
• Ensure the usability, structure, and alignment of SharePoint libraries with records management policies and standards.
• Conduct regular audits and system reviews to ensure compliance and performance.

Compliance & Governance

• Ensure EDRMS processes align with POPIA, PAIA, and NARS requirements.
• Support the development and enforcement of electronic content governance frameworks.
• Assist in drafting and updating policies and procedures related to electronic records.

Stakeholder Engagement & Support

• Collaborate with internal departments to understand content management needs and provide tailored solutions.
• Provide training, guidance, and support to users on EDRMS functionality and best practices.
• Promote awareness of electronic records management and compliance obligations
• Provide regular updates to senior management on project progress and compliance status.

Innovation & Continuous Improvement

• Monitor industry trends and recommend enhancements to EDRMS capabilities.
• Identify opportunities to automate workflows and improve digital content accessibility.
• Participate in cross-functional projects to integrate EDRMS with other enterprise systems.

Qualification and Experience

• Bachelor`s Degrees in Information Management, BCom or equivalent
• Certification in Records Management, Information Governance, or SharePoint Administration is preferred
• 5–8 years of experience in electronic content or records management.
• Proven experience with EDRMS platforms, especially Microsoft SharePoint.
• Strong understanding of regulatory frameworks (POPIA, PAIA, NARS).
• Experience in user training and system support.