Employee Benefits Administrator at Sygnia Asset Management

ROLE DESCRIPTION:

• Sygnia is the fastest-growing multi-management company in South Africa. Join this dynamic company by becoming a part of their Employee Benefits Administration team as a Retirement Fund Administrator. 

DUTIES AND DAILY RESPONSIBILITIES:

• Following up of monthly contributions
• Managing data received from clients
• Reconciliation, allocation and investment of monthly contributions within the required turnaround times
• Reporting non-compliance with section 13A as well as issue invoices and follow up payment of late payment interest
• Reconciliation and deduction of risk premiums and fund expenses
• Monitor the bank account for the receipt of individual transfers and/or follow up with the transferor fund if not received within a reasonable timeframe
• Reconciliation, allocation and investment of section 14 and individual transfers received from or paid to other retirement funds when required
• Disinvestment and payment of all types of claims within the required turnaround times (e.g. divorce, death, retirement, etc)
• Checking documentation received for benefits is complete and accurate and following up on outstanding documentation
• Liaising with insurers on risk claims (e.g. disability, funeral, death, etc)
• Applications for tax directives to SARS
• Review of administration reports for trustees and or management committees
• Assisting the fund accounting team with their preparation of relevant schedules for audit purposes
• Generate and check the annual benefit statements for accuracy prior to distribution to clients
• Investigating and responding to employer and member queries in a professional manner
• Investigating and responding to queries from the accounting, consulting and other relevant team members
• Working closely with all relevant parties, e.g. internal and external consultants, participating employers, trustees, principal officers, fund accountants, etc
• Assisting with other ad hoc tasks that may arise from time to time

ROLE QUALIFICATIONS AND EXPERIENCE:

• Diploma/Degree Advantageous
• Minimum of 3 years’ experience in Employee Benefits
• Previous experience with umbrella fund administration and/or standalone retirement fund administration
• Working knowledge and experience of Everest (administration system) advantageous

COMPETENCIES REQUIRED:

• Strong attention to detail
• High level of numeracy and accuracy
• Good analytical/ problem-solving skills
• Good inter-personal skills
• Good communication skills, both written and verbal
• Proactive individual, who is willing take responsibility and accountability for allocated tasks
• Excellent organisational skills
• Ability to multi-task
• Ability to work under pressure
• Solid knowledge of the retirement fund industry and legislation