Endpoint Security Release Engineer - Sandton at Discovery Limited

Key Purpose

The Endpoint Security Engineer will to be employed to perform an Endpoint management and Release functions in the Endpoint Security Service team including to help maintain the Endoint security environment, and performing a admin role in the Endpoint Security Services Team

Areas of responsibility may include but not limited to

• Perform software deployments to Windows/MAC workstation and Windows servers. (Patching, upgrades, workstation - and server software installs)
• Vulnerability management and analytics.
• Perform incident, request, workflows calls and problem management.
• Capable in supporting a 24/7 coverage model with standby responsibilities.
• Provide direct and remote L2-L3 application/server support in the Windows and MacOS environments.
• Optimize employee satisfaction through a strong commitment to communication and customer service.
• Document configurations and procedures that will be transitioned to the help desk or support teams.
• Utilizes standard corporate tools to record change, incident, and problem activities for tracking purposes.
• Regular operational and management reporting.

Personal Attributes and Skills

• Ability to work in a team environment, outgoing and inter-personal skills
• Ability to work according to project deadlines, under pressure and cope with a highly stressful environment.
• Skilled in SQL, PowerBI, PowerShell
• Skilled Microsoft Endpoint Manager and MS Security management
• AWS or Azure Cloud certifications
• Ability to troubleshoot complex infrastructure related problems
• Mature, optimistic, energetic and positive
• High degree of accuracy and attention to detail essential
• Self-motivated, self-thinker and pro-active
• Deadline driven and willing to work overtime when necessary
• Sound work ethics, with the ability to work remotely when required
• Team player
• Willing to learn and develop oneself
• Strong Reporting and Data Analysis skills
• Value driven – Urgency, Integrity

Education and Experience

• 2+ years of relevant Endpoint Management in both Windows and MacOS experience in an enterprise environment.
• Must possess a strong knowledge of Windows Workstation 10/11 Windows server 2016 and above.
• Software installation and troubleshooting skills.
• 2+ year MacOS software installation and troubleshooting skills.
• 3+ years of Desktop support in enterprise environments.
• Vulnerability management and analytics knowledge is a plus.