Environmental Operations Manager at Discovery Limited

Job Purpose

• To provide strategic leadership for environmental sustainability, regulatory compliance, and utilities performance across the Technical Services portfolio, ensuring full compliance with applicable requirements, advancing ESG and Net Zero objectives, and enabling informed operational and strategic decision-making.  The role acts as the central governance and oversight function for environmental performance, utilities management, and sustainability reporting across the organisation.

Key Outputs may include but are not limited to:

Environmental Compliance

• Ensure compliance with environmental legislation, ISO standards, and internal policies.
• Lead environmental audits (ISO 14001, legal compliance, Internal audits and GHG verification)
• Lead Net Zero accreditations
• Develop and maintain environmental process documentation (e.g., waste management plans, hazardous materials handling)
• Manage audit findings and corrective action implementation

Sustainability strategy

• Drive delivery of:
• Net Zero initiatives
• Energy, water, and waste optimisation programs
• Green Star / GBCSA requirements
• Net Zero Waste accreditations
• Develop and monitor consumption reduction targets
• Environmental awareness and engagement initiatives

Utilities and resource management

• Oversee management and optimisation of:
• Energy consumption
• Water consumption
• Waste streams
• Additional smaller environmental emissions aspects
• Ensure accurate metering, monitoring, and reporting systems are in place
• Drive performance improvements across sites and service providers

Data management, reporting and insights

• Manage relationships with CRES Operational teams for data capturing
• Oversee that data has been correctly captured and that statements, invoices and reports are saved in relevant folders and are easily accessible
• Ownership of utilities data frameworks
• Develop dashboards and reporting templates for Technical Services
• Drive integration of data systems and analytics platforms
• Provide reporting for:
• CRES MANCO
• EXCO-level reporting streams

Process and development & Governance

• Develop and standardize SOPs and frameworks across sites
• Ensure document control, audit readiness, and compliance assurance
• Embed best practice processes within Technical Services

Stakeholder and Contractor Management

• Engage with:
• Internal technical teams
• External contractors and consultants
• Regulatory authorities
• SME for utility streams
• Internal and External auditors
• Support contract management and procurement inputs
• Manage environmental communications to stakeholders
• Draft and send various communications to the campus. 

Project and Technical Support

• Provide environmental input for capital and operational projects
• Support data warehouse and system integration initiatives
• Contribute to operational initiatives such as consumption reduction programs

Education and Experience

• Intermediate to advanced level in MS Word, Excel and PowerPoint 
• Excellent report writing and presentation skills are essential
• Member of the GBCSA
• Green building accreditations

5 years’ experience on:

• Project management skills
• Green initiatives / Sustainability experience
• Thorough understanding of utility consumption and bills
• Excellent communication skills to rationally explain, explore and discuss environmental issues
• Flexibility to work under pressure, responding to changing legislation and project and programme demands.
• Knowledge of environmental issues, but also technological solutions, and relevant environmental legislation, policy and guidance.
• Creative thinking and problem-solving skills
• Excellent numeracy and literacy skills for analysing and interpreting quantitative and qualitative data, carrying out research, writing reports and making recommendations.
• 10 years in overseeing Environmental sustainability
• 10 years in compiling data for Carbon footprint verification reports

Technical Skills or Knowledge

• Understanding of utilities reticulation
• Metering software
• Excellent interpersonal and communication skills 
• Project Management (intermediate)