Barloworld Equipment is the Southern African dealer for Cat Earthmoving Equipment, with operations in South Africa, Lesotho, Swaziland, Namibia, Angola, Botswana, Zambia, Mozambique and joint ventures in the Democratic Republic of Congo. Barloworld Equipment also holds full ownership of the main dealership on the Iberian peninsular and has recently completed...
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The purpose of this position is to monitor, manage and optimise machine health, performance and undercarriage lifecycle across the customer fleet, ensuring inspections, diagnostics, and technical interventions are completed accurately and timeously. The role will be based in East London and will be responsible for supporting customers in the East London, Umtata and Gqeberha regions
Key outputs
Monitor machine health through EM solutions
Ensure that undercarriage component forecasting management is in place and carried out timeously
Conduct machine inspections on earthmoving equipment as required
Ensure that operational abuse is kept to a minimum and that machines are operated to their full capabilities
GET wear analysis Blade/Bucket and compile reports
Machine operator and application evaluation
Site severity analysis
Inspection conversion to quote and quote conversion to order.
Machine downloads and Reports on downloaded events
Manage the undercarriage replacements on the Caterpillar Horizon program
Must have strong interpersonal and negotiation skills
Strong problem-solving abilities and abilities to make decision - Team player – must be able to work collaboratively, accept guidance, and contribute effectively within the team (including BWE, CAT, customers, and suppliers)