ER Administrator at Clicks Group

Introduction

• The Clicks ER Department is looking for an ER Administrator with Grade 12, a degree/ diploma in an HR-related field, and a minimum of 2 to 3 years of experience working in a similar role.
• An understanding or insight into CCMA procedures and labour-related legislation, including the BCEA, LRA, OHS, EE, SDL and POPI Act, would be advantageous. This role requires someone who has the following advanced skills in: HR (ER) data analytics and reporting.

Job description

Job Objectives:

• Manage CCMA correspondence, filing, and accurate logging of matters.
• Schedule conciliations and arbitrations and ensure all documentation (bundles and evidence) is timeously prepared       for CCMA matters.
• Provide general administrative support to the ER department. Coordinate with internal and external stakeholders.
• Maintain the internal database system.
• Liaise with CCMA, unions, attorneys, and internal managers to ensure compliance with all procedures.
• Work to improve communication, cooperation, and planning in ER department.
• Consolidate basic ER training costs or data as required by the functional area.
• Assist in preparing ER reports, statistics, and data analysis.
• Perform any adhoc duties within the ER department.

Minimum requirements

Knowledge:

Essential:

• Essential: 2 years Microsoft office suite (Word, excel, PowerPoint, Outlook)
• Essential: 2 years HR Analytics & Reporting

Desirable:

• Desirable: 2 years knowledge of HR/ER Practices (including policies and procedures)
• Desirable: Experience working in a legal environment

Skills:

Essential:

• Strong proficiency in Microsoft Excel (data analysis, reporting, pivot tables)
• Excellent verbal and written communication skills.
• Ability to manage confidential information with discretion.
• Strong organizational and time management skills.

Competencies:

• Adhering to Principles and Values
• Analysing
• Writing and reporting
• Applying Expertise and Technology
• Following Instructions and Procedures
• Planning and Organising
• Coping with Pressures and Setback

Experience

Essential:

• Essential: Minimum of 2 to 3 years’ experience in an ER or HR administrative role.
• Essential: 2 years ER /HR reporting
• Essential: 2 years ER/ HR query handling experience

Education:

Essential:

• Essential: Grade 12
• Essential: Diploma/Degree in Human Resources or a related field labour law/Relations.
• Essential: Computer Literacy (Excel, Word, PowerPoint and Data Analytics )

Apply by: 26 March 2026