RPO is a Specialist Recruitment Agency that focuses on select market segments. These are Engineering, Finance, Supply Chain and Manufacturing. With over 12 years of experience in the recruitment industry, RPO Recruitment has access to over 80,000 candidates across various industries, all accessible through our highly trained and specialised recruiters. At RPO Recruitment, we have access to the most popular job portals and recruitment sites to enable us to hunt for those positions.
Read more about this company
A leading business software company is looking for an experienced ERP Consultant with a strong financial focus and expertise in FMCG sales and distribution.
The role forms part of a highly skilled support and service delivery team, providing configuration, documentation, client liaison, and incident management for businesses across South Africa and the African continent.
Responsibilities:
Act as a liaison between clients and internal specialists, ensuring efficient resolution of software issues.
Troubleshoot retail and distribution software professionally, maintaining service quality levels.
Review outstanding matters and ensure proper hand-offs in line with SLAs.
Complete projects within agreed timelines.
Travel nationally and internationally as required.
Work independently or collaboratively in a team environment.
Provide training and guidance to clients on ERP system usage and best practices.
Assist in system configuration and implementation for new clients.
Prepare and maintain detailed documentation of processes, issues, and resolutions.
Support month-end and year-end financial processes within client systems.
Requirements:
Degree or diploma with an accounting focus.
10 years’ experience as a Client Support Consultant in FMCG sales and distribution.
Knowledge of Retail and Distribution software, General Ledger, financial statements, and reports.
Experience with Warehouse Management Systems (WMS) in FMCG.
Understanding of retail/distribution business processes and financial cycles.
Excellent English verbal and written communication.
Reliability, punctuality, and ability to work non-standard office hours.
Gmail
Yahoomail