Executive Manager: Corporate Services (Ref: 2024/10/01) at The Universal Service and Access Agency of South Africa (USAASA)

KEY OUTPUTS 

• Researching, drafting, and implementing appropriate strategies and policies related to Human resource management, corporate governance, and organisational culture. 
• Serving on the organisation's top management team to contribute value to corporate strategy formulation and implementation. 
• Maintaining close liaison with relevant stakeholders to ensure seamless operations. 
• Communicating with internal and external stakeholders. 
• Providing direction for departmental needs to support the overall organisational strategy. 
• Ensuring oversight of the development and implementation of human resources-related policies and systems. 
• Ensuring compliance with all relevant legislation. 
• Supporting the negotiation, drafting, and vetting of project agreements with relevant stakeholders. 
• Coordinating transformation and organisational development programs, including the development and implementation of organisational development, remuneration practices, risk management, and best value strategies designed to enhance organisational effectiveness. 
• Developing and implementing effective organisation wellness, personal development, growth opportunities, management of employee relations matters, quality induction and training, diversity management, and the development of a productive work culture based on a continuous improvement model. 
• Ensuring that compliance and risk management systems are implemented within the department/organisation. 
• Optimising excellence within the department and at the organisational level. 
• Overseeing the performance of the departments, including the establishment of key performance indicators and work plans designed to achieve the prime objectives and responsibilities of the Corporate Services function. 
• Developing and maintaining value targets and objectives and promoting the benefits of best practice principles to improve organisational performance and business outcomes. 
• Developing and ensuring the implementation of the Agency’s Information Technology strategy and Business Continuity Plan. 

MINIMUM REQUIREMENTS 
 
Qualifications and Experience 

• A bachelor’s degree or National Diploma (BTECH) at NQF level 7 in: Human Resource Management, Public Administration, Business Management or related qualification. 
• Postgraduate qualification in the preferred fields as recognised by SAQA. 
• Master in a related field or MBA will be an added advantage. 
• At least 5 to 10 years senior management experience in Corporate Services environment or related. 

Competencies: 

• Skills in Human Resources Planning, communication, problem-solving, leadership, and interpersonal relationships. 
• Demonstrates continuous improvement, assertiveness, and initiative. 
• Possesses knowledge of corporate governance principles, related legislation, regulations, and policies. 
• Monitoring and evaluation skills, with the ability to plan, set, and achieve goals and key responsibilities. 
• Demonstrates leadership capabilities, guiding and managing people, including the implementation of cultural change and change management opportunities. 
• Ability to support and manage a continuous improvement model for achieving outcomes. 
• Required to assess and develop professional and innovative corporate services management processes and policies. 
• Ability to prepare and manage the implementation of business and operational plans.