Executive: Sales Account Management (Retail & CPG) at BCX

About the job

• The successful incumbent will be responsible to provide leadership and strategic direction of their respective portfolios in their respective verticals. Responsible for proactive hunting of new business and accounts in their respective vertical. Presenting and demonstrating the value of products and services to prospective buyers.

Responsibilities:

•  Formulate and implement strategic plans that accounts for current and future market forces and movements. This must include operational milestones that drive the company to achieve its strategic objectives.
• Develop the vertical strategy and execute on account plans to ensure that revenue targets are achieved or exceeded.
• Ensure customer satisfaction through positioning BCX technologies and solutions which will deliver true value-add therefor enable them to gain a competitive advantage.
• Act as a first point of contact for escalations where the respective sales employees are unable to resolve a critical customer issue. Responsible for the P&L for their respective portfolios.
• Build strategic relationships at executive levels across BCX functions and external.
• Develop and implement operational controls that drives the account to achieve objective surplus sales, profitability, resources; business goals and objectives.
• Address complaints and resolve issues aiming to customer contentment and the preservation of the company’s brand and reputation.
• Ensure that financial management cost of sales and expenditure to achieve approved budget. Key accountability for profit and loss.
• Responsible for Management, effectiveness and efficiency of all process between BCX and all accounts in the respective vertical.

Qualifications:

• Grade 12 non-negotiable and Relevant Degree (NQF 7) (IT / Engineering / Commerce/Business Management) and an MBA will be an advantage.

Experience

• 10 - 12 years’ experience, of which at least 5 years must be at an Executive level.
• The experience must include relevant exposure to ICT and/or Sales Account Management and Key Account Management. 
• Incumbent must have proven business acumen with experience in C-suite stakeholder engagement.

This vacancy will be filled in line with the organisations transformation commitments.