Facility Management Africa Lead at DHL Supply Chain

Role Outline

• The role is responsible for all activities related to warehouses and offices' layout - including the installation and maintenance of electrical systems, fire prevention systems, automation equipment, shelf/rack units, heating and cooling system, hydraulic ramps etc.
• It also has to take care of controlled temperature systems for specific goods (e.g., pharma) and implies the preparation of technical specifications, metric calculation and cost evaluations.
• Part of the responsibilities is the management of all third parties’ suppliers of this area, as well as site inspections.
• He has a very specific competence and knowledge of processes and sites requirements.
• Close collaboration with Real Estate function for fit out check for a new facility and support building release to the Landlord
• The responsibility of this role covers, in general, the governance and organization of all the technical activities (e.g. layout drawings, metric calculation, contract requirements, cost evaluations) and the maintenance activities.
• The role has to manage "technical staff" checking all third parties’ suppliers of this area, as well as site inspections. Closely cooperation with 1) Real Estate function for fit out check for a new facility and support building release to the Landlord; 2) Procurement for tender organization, 3) Finance to control and checking maintenance costs 4) Accelerated digitalization team to bring technological up-to-date solution to facilities

Key areas of responsibility include:

• Supporting the Site Facility Management Team
• Responsible for the preparation and checking of maintenance contracts
• To be a strong consultant for all kind of technical needs, problems and feasibility studies supporting the BU Colleagues
• Coach and drive BU staff during all works related technical plant installation and maintenance
• Understand warehouse/office layouts and drawings, merging technical requirements by Country Laws, CRE, and DSC Security/Safety/IT. Example: Collaborate with IT to better understand their proposed LAN infrastructure, rack / AP position and how it fits into the supplied drawing and possible impacts on other operational needs.
• To analyse and optimize the implementation and maintenance of technical systems
• Supply guidance to GBS Procurement Dept with regards to facility related tenders, appointment of suppliers and needed service level agreements.
• Support the risk consultants in cooperation with GBS Risk Dept
• Support Site Teams in the management of facility management risks and mitigation plans and the proactive communication of these risks to limit business exposure
• This role must ensure all sites have generated a Preventative Maintenance Plan (PMP) and related budget which must be managed accordingly.
• Prepare technical requirements in compliance with Country Laws and control good result of interventions ("maintenance world")
• Support all the BU colleagues during site inspections and construction surveys
• Collaborate with CRE to check buildings for the best negotiations with Landlord
• Collaborate with RES in case of venturing
• Collaborate with Legal and Procurement to prepare maintenance contracts
• Collaborate with Finance in controlling and monitoring maintenance costs and assets status
• Responsible for the roll out plans related to the energy savings and the energy efficiency
• To communicate new technology initiatives to assist business in becoming more efficient/effective
• To be a member of the Internal Energy Board
• To be a member of the Internal Technical Board
• Support BU Staff in analysing and controlling maintenance costs
• To be involved and support BCA & Project Brief with facility management requirements.
• Strong cooperation and main "technical interface" with the Staff/GBS Functions
• Build strong working relationships with landlords to ensure leasehold commitments are met.
• Responsible for the Supplier Evaluation (Country Quality System)
• Ensure all facility management SOP's and WI's are implemented and adhered too
• Conduct building and property condition assessments and management thereof ensuring that maintenance issues identified are closed out timeously by the BU.
• Editor for the maintenance management procedure (Country Quality System)
• Collaborate and support the Institutions, Municipalities, Fire Brigades during the audits/surveys
• Functional reference for Site SHEQ/BCM/Facility Management Coordinators
• Direct management as "technical mgr”: suppliers, consultants and engineers

Qualifications/ Experience/Skills/Competencies

• Post matric qualification
• Degree in Engineering (advantageous)
• Strong technical background in logistic building
• Experience in Facilities Management - Industrial Sector
• Experience as technical supervisor
• Experience as maintenance supervisor
• Experience as technical designer
• Experience in warehouse projects
• Experience in Facilities Management tools – CMMS
• Ability to manage a National, multi-cultural team (essential)
• Working knowledge of Health, Safety & Environmental regulations & laws.
• Able to review lease agreements
• Dynamic and goal orientated
• Influential and impactful
• Acts on own initiative whilst also operating as part of an integrated team
• Able to collaborate with operational management across all levels within a country
• Able to collaborate with operational management across all levels within and out a country
• Solid experience of Civil/Plant Engineering
• Able to collaborate with operational management across all levels within and out a country
• Solid experience of Civil/Plant Engineering
• Capable of adapting physical observations on the shop floor into performance mgt concepts (design); incl. collaboration with Site Facility Coordinators (consultancy)
• Able to drive change work processes
• In depth understanding of Country technical laws and warehouse systems
• Lead member of technical board or similar (e.g energy board)
• Strong cooperation with MLEMEA Colleagues in the same role
• Provide technical support to BU Leads during the purchasing of technical assets and maintenance intervention/contract