FFC Renewals Officer at Property Practitioners Regulatory Authority

OVERALL RESPONSIBILITY

• The role reports directly to the Manager: FFC Renewals. The role is responsible for provision of the effective, efficient, and accurate administration of FFC renewal processes.

MINIMUM REQUIREMENTS

•  National Diploma or NQF level 6 equivalent.
•  Minimum 2 years’ experience in a similar environment
•  Good background knowledge and understanding of Government policy and legal compliance issues in the Public Sector.
•  Computer literacy - MS Office (Word, Excel, PowerPoint, Outlook, and Internet Explorer) at an intermediate level.
•  Previous working experience in Paper-trail system will be an added advantage.
•  Verbal and Written Communication.
•  Interpersonal, Organisational Skills.
•  Results & Stakeholder Orientation, Attention to detail.
•  Problem Solving skills.

KEY RESPONSIBILITIES

•  To support the optimization of the section/unit.
•  To implement the effective and efficient FFC Renewal processes.
•  Value adding relationships built with stakeholders.
•  Ensure FFC documents are scanned and indexed.
•  Assist and support in any other renewals functions (e.g., queries, amendments, etc.) when required.
•  Manage stakeholder interactions.
•  Reconciliation of debtors with credit balances.
•  Manual invoicing of penalties.
•  Attending activities of all unissued FFCs.