Field Service Technician - Klipfontein at Komatsu Mining

Job Overview
The position will be based on the Thungela Account and the incumbent will report to the Site Manager.

Provide technical support to customers in the event of breakdown situations and assist with fault diagnosis to ensure the machinery is operating at its full potential.

Key Job Responsibilities
Job Specification (not totally inclusive)

• Provide technical support to customers in the event of breakdown situations and assist with fault diagnosis to ensure the machinery is operating at its full potential;
• Drive Joy vision and mission;
• Drive productivity improvement and quality performance;
• Drive machine flawless startup and capturing of information as well as to give feedback to the organization;
• Promote Joy through building customer relationships by providing superior and professional customer service and support;
• Drive trials, MCA’s and new product developments.

Qualifications/Requirements
Minimum Skills and experience required

• Grade 12 or N3;
• Qualified Electrician / Millwright with N3 qualification;
• Flameproof and Gas Testing certificates;
• Driver’s license and own reliable transport;
• Must be computer literate (MS Word, Ms Excel, MS Access, MS PowerPoint);
• Experience of JNA II (RIO I and RIO II), Joy VFD shuttle cars;
• Fletcher Roof bolters knowledge will be an advantage;
• At least 5 years’ experience on JOY underground equipment (CM’s etc.)

Additional Information
Behavioural Competencies required

• Excellent interpersonal and communication skills;
• Must want to be involved in all issues on products responsible for, including operation and application;
• Must be a self-starter and perform tasks with minimum supervision;
• Team mentality – work within team towards common goals;
• Willing and able to travel extensively.