Field Service Technician Medical Equipment at Watershed Consulting

Overview: Field Tech is required to support all IPC technical functions in the Tshwane and bordering provinces. This will include Servicing, Fault-finding/troubleshooting & Repairs on all IPC systems

Duties:

• Service & repair IPC equipment to full working capacity.
• Schedule and attend onsite customer services and repairs
• Fill in and complete job cards for any service repairs, warranties completed
• Prepare and regularly track service intervals for IPC systems
• Accurately diagnose and troubleshoot technical issues in a timeous manner.
• Plan trips to outline areas to service equipment and attend to service related queries.
• Maintain high levels of service and technical support to all customers
• Fill out service certifications for equipment serviced
• Ensure software calibrations are updated with latest versions
• Maintain adequate stock control management for planned repairs and services.
• Complete warranty repairs and provide inspection reports
• Maintain and follow up on warranty processors and procedures for all intended repairs.
• Assist with queries at hospitals and customer sites
• Complete daily activity & reports daily or as required by supervisor
• Maintain company vehicle in good condition.
• Keep records on vehicle mileage and route planners

Requirements:

• Minimum of Grade 12 or equivalent.
• Relevant tertiary qualification will be an advantage.
• Strong electronic & technical mindset.
• Computer literacy skills in MS Excel and Outlook.
• Valid driver’s license (Code 08/EB)
• Minimum experience in driving company vehicle of at least 2 years.
• Customer Service Orientated.
• Must be available to work after hours on adhoc basis.