Field Services Engineer at Nexio

ROLE REQUIREMENT

• Provide solution and product specific consultation and support 
• Configuration and setup of Networking devices to be deployed on the Vodacom Network 
• Direct impact on Support and contract deliverable.
• Assume responsibility for the following:
• Ensure devices are configured correctly for deployment
• Ensure devices are ready for shipment in time for scheduled deployment
• Manage regional support stock levels
• Attend and advise solution scoping meetings
• Design and deploy cisco switch configurations

Additional Information:

• Individuals at this level have fully developed knowledge of the business, marketplace and clients. Is recognized as an expert in own area within the organization
• Interprets internal or external business issues and recommends best practices. Provides technical guidance to more junior levels of staff
• Able to build strong interpersonal relationships with peers, brand leaders, and other senior management throughout the company
• Able to be a “big picture” thinker
• Excellent leadership, team building, and management skills
• Encouraging to team and staff; able to mentor and lead
• Excellent verbal and written communication skills
• Able to align multiple strategies and ideas
• Confident in producing and presenting work
• In-depth understanding of the industry

JOB SPECIFIC REQUIREMENT

• Strong telephony device experience
• Good technical knowledge of LAN and WAN infrastructure
• Excellent in-depth network knowledge
• Understanding of Sdwan solutions
• Good understanding of Wireless solutions

QUALIFICATIONS & EXPERIENCE

• N+ A+
• CCNA or equivalent
• HCNA
• HCNP preferably
• CCNP preferably

LEADERSHIP COMPETENCY REQUIREMENT

• Exceptional team management skills.
• Excellent verbal and written communication.
• Ability to delegate efficiently.
• Extensive industry knowledge with an eye towards the future.
• Diplomacy And Patience
• People Skills
• Strategic Thinking
• Listening
• The Ability To Set And Execute the Vision of the Company