Field Technician (CPM) (South County) at Bidvest Facilities Management

ROLE PURPOSE

• Maintaining the Site Maintenance on Vodacom sites as per the required Scope of Work as specified by the Customer.   Drive planned preventative, corrective and emergency maintenance on infrastructure such as Air-Conditioning, Electrical plant and general infrastructure to give effect to maximum network availability and site uptime and client service standards. Providing technical support to Regional Managers, Portfolio Managers/Junior Portfolio Managers.

MAIN OUTPUTS

• Maintain Vodacom sites according to the standard Vodacom contractual Scope of Work and any instructions/standards provided.
• Ensure that site defects and faults are corrected within the prescribed 24h / 48h Service Level Agreement.
• CPM Technician must ensure Tools, Vehicles, Test Equipment, Laptops, Cellphones are looked after and checked for proper condition and ensure all of these are safe for use and maintained on a register.
• The CPM Technician must ensure he/she complies with and adheres to the Health and Safety requirements of Bidvest FM and the Client’s requirements as applicable on the site and while travelling.
• To ensure that all access procedures as well as work status updates are done in accordance with the agreed procedures and processes.
• Adhering to quality requirements as stipulated by scope of work.
• Managing assistant daily to ensure optimal performance of the team, report any deviances to management.
• Identifying where site enhancements are due and obtaining authorization to proceed.
• Adhering to instructions given by County Lead, Regional Manager and other management.
• Ensure that your e-mail address and company phone is always operational.
• The CPM technician will always answer his phone when on duty and return calls as soon as possible when not on duty.
• Report any unsafe work situations to management.

The CPM Scope of Work is mainly, but not limited to, the following activities:

• Change electrical components (circuit breakers, contactors, rectifier modules etc.) that are faulty, stolen or vandalised;
• Perform AC phase load balancing of the site;
• Fault finding on electrical circuitry (both AC and DC) and resolution of such faults;
• Restore site operation in the shortest possible time, even by temporary means;
• Computer literacy to the extent of using software to access and configure equipment, access and process tasks in IFM/WFM or whichever other software platform the Customer uses, as well as a basic knowledge of the Microsoft Office suite of applications.

QUALIFICATIONS / REQUIREMENTS / KNOWLEDGE / SKILLS / EXPERIENCE

The Applicant must meet the following requirements:

• National N3 Electrical Engineering Trade Theory (or equivalent / similar)
• Section 28 Three-Phase Installation Electrician (“Wireman’s License”)
• Electrical Trade Test
• Matric/Grade 12
• Valid B (code 08) or EB (code 08 + towing 750kg) Driver’s License (4x4 and advanced driving is an advantage)
• 3-5 Years CPM (Corrective Maintenance) / PPM (Preventative Maintenance) Experience in the Cellular or Fixed Telecommunications Network Environment.

TECHNICAL / CORE COMPETENCIES:

• Maintenance skills
• Rectifier and PDU (Power Distribution Unit) operation
• Fall Arrest and Basic Rescue certification
• Communication and Leadership Skills
• Electrical skills: Basic Site maintenance and fault finding
• Advance Driving skills and 4x4 Optional (depending on Customer requirements)
• Basic Radio Frequency knowledge

STATUTORY REQUIREMENTS:

• Medical Fitness Clearance Certificate

IT Training (General MS etc.):

• Microsoft Windows
• Microsoft Office Suite
• IFS / WFM desktop app
• IFS / WFM mobile app

Health & Safety Training:

• Risk Assessment
• Basic Fire Fighting
• First Aid Level 1
• Advanced Driving and 4x4 (if required)

Generic / Foundation Competencies:

• Trustworthy
• Leadership qualities
• Passionate
• Vehicle care and maintenance
• Self-Driven
• Tool and test equipment care
• Detailed and meticulous
• Supervision of CPM assistant