Field Technician (CPT) at Datafin Recruitment

ENVIRONMENT:

• A provider of tailored Security Solutions seeks a strong technical Field Technician to join its team where you will be working in high security environments such as Server rooms, Guardhouses and private homes.
• Applicants must have proven troubleshooting ability, networking design, installation & setup with a valid Driver’s Licence. Any experience in the following will prove hugely beneficial – Impro (Access Control/Time & Attendance), Paxton, Hikvision (CCTV), Softcon (Access Control) and Paradox (Alarms).
• You will be expected to provide Standby/After Hours Support – required for emergency callouts.

REQUIREMENTS:

Integrity & Reliability –

• Must be honest, trustworthy, and a person of their word.
• Will be working in high security environments such as Server rooms, Guardhouses, people’s homes.
• Dependable and committed to deadlines.

Technical Expertise –

• Strong technical background with proven troubleshooting ability.

Hands-on experience with the following systems is highly advantageous:

• Impro (Access Control/Time & Attendance)
• Paxton
• Hikvision (CCTV)
• Softcon (Access Control)
• Paradox (Alarms)
• Ability to work with and adapt to other electronic security systems.
• Networking design, installation and setup.

Independence & Problem-Solving –

• Able to work independently without close supervision.
• Resourceful in finding solutions, including engaging suppliers or technical support when required.

Managerial/Leadership Qualities –

• Capable of supervising tasks, delegating where needed, and managing own workload effectively.
• Good team player who can also lead when required.

Customer Service Skills –

• Proficient in English (spoken and written).
• Professional, polite, and able to communicate effectively with customers.
• Strong client-facing confidence and problem-resolution skills.

Other Requirements –

• Valid Driver’s License (essential).
• PSIRA registration an advantage
• Fire SAQCC Registration an advantage
• Ability to be flexible with working hours (standby/after-hours support).
• At least 3 Valid references
• Clear Police Clearance – no criminal activity
• Standby/After Hours: Required for emergency callouts (overtime payable).