Finance Process Improvement and Business Efficiency Manager at Vodacom

Role Purpose

The Finance Process Improvement and Efficiency Manager role based within Finance business unit. This role is to evaluate current business practices, looking for ways to improve productivity and customer service, reduce costs, and make farm/cultivate existing resources. Specifically, the process-improvement person develops, monitors, and elevates the performance of the company's vital business systems and processes. The Process Improvement and Business Efficiency Manager will be responsible for quality monitoring as well as evaluation, design, and implementation of best practice business processes to improve service and business efficiency. They will analyse data related to workflow, processes, and reporting to evaluate the efficiency of current-state business processes.

Your Responsibilities Will Include

• Lead and coordinate quality, efficiency projects and activities to ensure continuous best practices, and quality improvement.
• Analyse existing workflows and perform best practice benchmark gap analysis.
• Develop processes and procedures to effectively meet or exceed customer expectations.
• Develop/ update process documentation, work instructions and other tools to support execution
• Create workflow templates to streamline processes and increase efficiency. Provide recommendations to departments, work with respective teams on adoption and train teams as appropriate.
• Partner with respective departments and experts to ensure compliance across the board.
• Collaborate cross-functionally on full life cycle process evaluation and improvements.
• Conduct on-going research and benchmark against industry best practices.
• Organize cross functional groups across departments to work collaboratively toward the effective and efficient pursuit of pre-determined goals.
• Prioritize projects to ensure timely completion of deliverables and milestones.
• Perform analytics to determine level of impact and use outcomes to prioritize projects.
• To be familiar with a variety of the field's concepts, practices, and procedures.
• Relies on experience and judgment to plan and accomplish goals in line with the Vodacom and Vodafone Roadmap.
• To be able to review and assist with the internal control framework for new processes, IT systems and projects.

The Ideal Candidate For This Role Will Have

• Matric / Grade 12
• CA(SA) – or equivalent
• Process and Internal control technical experience
• IFRS training
• Minimum of 5 years’ experience leading process analysis and redesign efforts utilizing lean methodology
• Demonstrated experience leading others in process analysis and redesign initiatives
• Experience teaching and mentoring others in skills and basic quality tools is a plus
• Strong analytical skills and ability to translate data into measurable action and present projects to management for evaluation and prioritization
• Ability to present complex processes in easy to understand terms to various cross functional stakeholders to receive approval and prioritization
• Ability to prioritize and manage multiple projects, both large and small, with competing due dates and present status to management

Closing date for Applications: 15 November 2020