Financial Services Compliance & Risk Manager at The Heineken Company

Key Responsibilities:

Accounts Receivable & Debtors Management

• Monitor Days Sales Outstanding (DSO) and optimize working capital.
• Assess credit risk and identify opportunities for special credit offerings.
• Analyse customer payment behaviours and provide insights for credit teams.
• Support the order-to-cash (O2C) process, ensuring timely cash collection.
• Review and close old claims and disputes in the debtor’s ledger.
• Improve system capabilities in SAP related to debtor management.

Procure-to-Pay Compliance & Accounts Payable

• Ensure compliance with procurement policies and risk management processes.
• Conduct root cause analysis for non-compliance issues and recommend improvements.
• Monitor audit compliance (internal & external) and address findings.
• Work with stakeholders to ensure timely vendor payments and resolution of payment issues.
• Identify and analyse cost-saving opportunities in procurement.
• Lead system compliance improvements across SAP, Coupa, and other financial tools.

Process & Systems Optimization

• Continuously analyse financial processes to improve efficiency and automation.
• Lead User Acceptance Testing (UAT) for new financial systems and updates.
• Collaborate with IT and 3rd party vendors to optimize system capabilities.
• Develop proactive data-sharing initiatives to enhance financial transparency.

Stakeholder Engagement & Compliance Training

• Act as the subject matter expert (SME) for financial compliance across departments.
• Engage with cross-functional teams including commercial, credit, procurement, and finance.
• Develop and deliver training programs on compliance policies and procedures.
• Establish a community of practice for process improvement and knowledge sharing.

Financial Reporting & Risk Analysis

• Provide insight-driven reports for leadership decision-making.
• Ensure accurate and complete reporting on accounts receivable and accounts payable performance.
• Monitor cash flow trends and recommend process improvements.
• Compile and execute internal control checks (ICC’s) on financial transactions.

Education & Experience:

• Bachelor’s Degree or BTech in Finance, Audit, or Accounting.
• A diploma with strong relevant experience may also be considered.
• Minimum 5 years of relevant experience in credit management, accounts payable, or procure-to-pay compliance within an FMCG environment.
• Hands-on experience in SAP (O2C & P2P), Coupa, Readsoft, and BEST SAP Recon.
• Strong knowledge of financial risk management and internal controls.
• Demonstrated ability to analyse financial data and drive insights.