First Notice Of Loss Consultant - Centurion at iMasFinance

Job Outputs:

• Adherence to claims notification and registration process
• Claims support and administration
• Liaising with insurers to follow up on outstanding documents
• Reactive policy underwriting
• Customer Service 
• Adherence to risk and compliance requirements

Qualifications:

• Matric/Grade 12
• 120 FAIS credits on NQF level 4 or a full FSCA aligned qualification as per legislation, is an advantage
• Regulatory exam (RE5) advantageous

Experience:

• Minimum 1 years' applicable Short term Insurance Customer Service and Claims experience
• Minimum 6 months Contact Centre experience

Knowledge and Skills:

• Multilingual, including English
• Problem solving skills
• Empathetic
• Ability to cope under pressure
• Communication and negotiation skills
• Computer literate (MS office including Outlook)
• Excellent telephone etiquette