Food and Beverage Services (NQF4) KwaZulu Natal - Durban at Feedem

Job Advert Summary    

12 months (starting approx 1 July 2024)

• This programme is perfect for unemployed South African youth (18-28 years) with a passion for the hospitality industry. Do you love working with people and want a solid understanding of food-and-beverage operations? This programme combines all the essentials of food and drink preparation, service and supervision with aspects like customer relations, personal development and effective communication.

Modules include:

• Provide Customer Service
• Describe layout, services and facilities of the organisation
• Describe the sectors of the Hospitality, Travel & Tourism Industries
• Maintain health, hygiene and a professional appearance
• Display Cultural Awareness in Dealing with Customers and Colleagues
• Communicate Verbally
• Maintain Effective Working Relationships with Other Members of Staff
• Prepare and clear areas for table service
• Prepare and clear areas for table service
• Provide a table drink service
• Maintain the drink service
• Provide a table service
• Maintain the table service
• Handle and store cleaning equipment and materials
• Handle and dispose of waste
• Clean and store glassware
• Clean and restock drinks machines/equipment
• Provide a carvery/buffet service
• Monitor customer satisfaction
• Prepare, service and clear function rooms
• Supervise the running of a function
• Serve bottled wine
• Recommend, present and serve wines
• Prepare and serve spirits and liqueurs
• Maintain the receipt, storage and issue of goods
• Maintain the cleaning programme for own area of responsibility

Minimum Requirements    

• South African citizen
• 18-28 years old
• Grade 12 / Matric
• Reside in Durban (KwaZulu Natal) or surrounding areas

Duties and Responsibilities    

• Attend scheduled learning interventions and workplace experential learning.