Fraud Analytics Manager at FirstRand Group

Job Description

To manage analytics resources in executing fraud risk management processes to guide and assist business in identifying and analysing risk incidences threatening the assets, earning capacity and success of FNB Ensure that harvested fraud insights are developed into comprehensive recommendations that will improve the management of fraud risk

• Active participation in specialist practice forums to share information and insights across the business.
• Cultivate and manage objective working relationships with various law enforcement agencies, experts and counterparts in the banking industry.
• Work with business stakeholders to ensure efficient and effective fraud risk solutions for FNB.
• Analyse existing fraud data using statistics to evaluate fraud occurrences and make recommendations to reduce future incidences through improved prevention and detection measures.
• Extract, share insights from forecasting, lessons learnt and recommendations from root cause analysis applied in fraud occurrences to inform further fraud prevention improvements across a wide range of processes and systems, regulation and policies.
• Monitor and benchmark fraud processes to identify possible loopholes and existing practices that support fraud management effectively.
• Oversee the delivery of preliminary risk investigations and processing of all identified risks by participating in research and development of risk assessments. Present ideas via reports and presentations, outlining findings and making recommendations for improvements.
• Monitor the implementation of new and improved models and methodologies by maintaining and developing risk policies and procedures including development of contingency plans to deal with emergencies.
• Conduct fraud analytics activities in line with applicable laws, policies and procedures stipulated in FNB.
• Manage costs within approved budget and timely submit required financial documents.
• Ensure optimal performance of both individuals and teams through the development of skills to achieve business objectives.
• Manage own development to increase own competencies.
• Compile and communicate accurate and timely fraud analytics function reports to and keep key stakeholders informed of required fraud information including updating relevant information systems accessed by the fraud community.
• Lead the implementation and management of risk mitigation programs as directed from time to time by management. Ensure policies and procedures meet the business and risk requirements.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.