Fraud Investigator-1 at FNB South Africa

• The role you to conduct professional, end-to-end investigations into duress-related incidents and external fraud cases, supporting affected customers, law enforcement, and internal stakeholders.
• The role is responsible for identifying persons of interest, analysing financial activity (including flow of funds), gathering and preserving evidence, and ensuring all investigative activities comply with FirstRand Group policies and applicable legislation.

Are you someone that can do the following:

External Fraud Investigations

• Conduct thorough investigations into duress incidents, card related crime as well as merchant fraud affecting customers.
• Support victims of duress by guiding them through investigative processes and ensuring appropriate action is taken.
• Identify and proactively develop intelligence on suspects and persons of interest linked to criminal activity.
• Investigate related financial crime activities including account misuse and fraud syndicates.

Law Enforcement & Legal Support

• Provide direct support to law enforcement agencies in ongoing investigations.
• Track, monitor, and follow up on subpoenas related to duress and fraud cases.
• Prepare and present evidence in court where required.
• Draft affidavits and formal statements for legal proceedings.

Evidence Handling & Interviews

• Conduct interviews with witnesses and persons of interest in a professional and legally compliant manner.
• Identify, collect, preserve, and analyse evidence according to forensic standards.
• Maintain integrity and chain of custody of all evidence gathered.

Financial & Data Analysis

• Analyse transactional and behavioural data to support investigations and intelligence development.
• Perform flow-of-funds analysis to trace movement of illicit funds and identify linked accounts.
• Structure and interpret data to produce actionable intelligence and insights.

Reporting & Case Management

• Compile detailed investigation reports with findings, recommendations, and supporting evidence.
• Regularly update internal and external stakeholders on investigation progress.
• Ensure accurate documentation of all case activities and outcomes.

6. Collaboration & Knowledge Sharing

• Actively share insights, trends, and subject matter expertise across the Bank.
• Collaborate with fraud risk, compliance, legal, and operations teams to enhance fraud mitigation strategies.
• Provide input on improving investigative tools, processes, and controls.

We’re looking for someone who has:

• Candidate must be a Certified Fraud Examiner (CFE) or similar
• Preferred tertiary qualification (e.g, Law Enforcement, Forensic Investigation, Legal, or related field).
• Minimum of 2+ years’ experience in handling and investigating card and merchant related incidents.
• Formal training in handling Banking related crime investigations.
• Valid driver’s licence.
• Successful completion of relevant psychometric assessments.
• The role is based in Gauteng

You will have access to:

• Challenging Work.
• Opportunities to network and collaborate with stakeholders at all levels of the organisation.
• Engage with subject matter experts to enhance and develop your skill set.
• Opportunities to innovate and use data analytic

End Date: May 20, 2026