Freelance - Tutor Medical devices ISO13485 at BSI

Purpose of the position

• Deliver public training courses and in-house training solutions to the BSI standards of excellence, in order to develop knowledge and skills

Key Responsibilities And Accountabilities

• Ensure that value is added to customers and their business/organisation through the delivery of BSI training courses
• Inform customers of BSI services to their needs during training sessions
• Provide delegates with information on how the training - is aligned to the overall customer journey with BSI
• Continually enhance the reputation and perception of BSI through excellent delivery of training courses/solutions and day-to-day interactions with customers and other key stakeholders
• Provide feedback to support course development in line with the new course and existing product development process
• Provide assistance with the design of training solutions. (E.g. classroom, electronic, correspondence, mentoring, coaching)
• Maintain and enhance appropriate professional qualification status in relevant disciplines
• Proactively engage with peers and key stakeholders to ensure continual improvement, in line with the BSI standards of excellence for training delivery

Key Results Areas

Commercial Awareness

• Can clearly outline to Clients why BSI is the preferred supplier,
• Able to articulate to Clients the value of the portfolio of BSI products and services
• Can qualify sales leads appropriately and pass on to relevant sales teams

Customer Focus

• Able to interpret data and information about the Customer to solve problem, add value and exceed expectations
• Can be recognised by the Customer as an industry/sector or market expert and provides thought leadership/development in customer’s industry
• Able to demonstrate high quality and reliability in delivery

Operational Delivery

• Able to demonstrate high levels of organisational skills; ensuring all facilities, materials and equipment is to BSI standard of excellence
• Can proactively deal with issues through to resolution
• Able to communicate effectively with delegates at all levels in order to motive and engage and can interact with peers and stakeholders to achieve objectives
• Demonstrate the ability to make improvements to course content based on customer evaluation feedback and training needs analysis
• Can monitor training deliver to ensure compliance and BSI standards of excellence are met at all times

Candidate Specification

• Ability to coherently deliver training courses across the full spectrum of the delegate profile (boardroom to shop floor)
• Knowledge of individual learning styles and how to address these through the design and development of training courses through the use of accelerated learning techniques.
• Ability to design and develop training courses and materials to meet specific aims
• Proven administrative and organisational skills, with the ability to meet deadlines and manage customer expectations
• Understanding of development processes, training needs analysis and training evaluation techniques
• QHSE and ISMS and BCM tutoring experienced is required
• Computer literate with strong abilities in Word, PowerPoint and Excel in particular.
• Where appropriate, qualified Lead Auditor in relevant disciplines.
• Extensive travel with country and sometimes abroad required as is the ability to spend nights away from home
• Full, clean driving licence