Purpose Of The Job
There are several levels of Customer Service Executives, which are determined based upon accumulation of knowledge & skills and proficiency in handling increasingly complex types of cases. To ensure that the clients and members of International SOS receive the highest quality of assistance each and every time they contact our organization, by answering all requests for assistance in a timely and professional manner and according to defined protocols.
(Please note: This is a 24 hour operating platform, which requires shift work.
The ability to speak FRENCH is mandatory.)
Skills and Knowledge
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