Front Office Assistant - Live-in (Graaf-Reinet / Grahamstown) at Measured Ability Group of Companies

Requirements:

• A valid driver's license
• A minimum of 2 years experience in a related or relevant field.
• Ability to manage and communicate with staff and guests.
• An in-depth knowledge of Excel, ResRequest or similar programs is essential.
• Experience with Resrequest or Opera highly beneficial

Responsibilities

• Manage and ensure the smooth operation of all aspects of Front Office/ Reception.
• Perform duties of a receptionist.
• Manage and maintain a high quality of service and physical standards of Front Office, laundry, buildings, vehicles and equipment.
• Ensure daily timesheets and monthly time books are maintained and updated consistently.
• Liaise with other departments to discuss the day's events and any special requests.
• Manage staff and initiate disciplinary and grievance procedures when necessary.
• Create, maintain and enhance effective working relationships.
• Liaise between other departments, staff and IT support to report any faults, follow up on jobs done and issue feedback.
• Basic IT support.

Perform some duties within the shop:

• Stock order and control.
• Ensure the shops are stocked and tidy at all times.
• Accurate accounting and pricing of shop items.
• Accurate stock-take procedures and monthly reports.
• Assisting supervisors when required with any guest delight events and/or requirements.