General Manager: Housing Management at Johannesburg Social Housing Company SOC Limited (JOSHCO)

Responsibilities (but not limited to the following):

Develop and Implement the Housing Management strategy

• Developing a business plan for land assembly strategies and housing support services.
• Define the strategic role of Housing Management in the overall strategy of the organisation.
• Provide input to advance the organisation from a strategic perspective.
• Translate the strategic plan into the Housing Management operational plan
• Support the organisation’s agenda on national and provincial policy positions through raising these with the key decision makers as appropriate.
• Develop and manage relationships between the organisation and key stakeholders to facilitate effective management of key Housing Management issues such as utility rates, use of service providers, etc.
• Develop and implement Risk Management Strategy
• Identify risks that the Housing Management is exposed to.
• Implement appropriate risk management strategies.
• Report on risk management.
• Effective Performance Management of the Housing Management portfolio
• Ensure all projects are appropriately packaged including project implementation plans and project budgets for approval by the Board.
• Ensure contractual closure for take-on of stock by means of Service Level Agreement with e.g. City of Johannesburg.
• Effective Rental Management and Lease Administration

Manage the rental of stock.

• Supervise the application of the company’s standard operating procedure (sop) applicable to new tenants.
• Manage implementation of standards for selecting and recruiting tenants.
• Ensure that all steps are adhered to and fully understood by tenants.
• Supervise the maintenance of the tenant database with regard to the number and details of tenant and occupation certificates.
• Manage the rental subsidy application process.

Manage effective building management

• Manage the tenant installation and snag list process in line with the performance target indicators.
• Manage the appointment of service providers for the provision of non-core services in the buildings.
• Facilitate the development and implementation of service level agreements for contract service providers.
• Monitor the performance of service providers in line with the service level agreements and implement the contracts as agreed.
• Effective commissioning, training and handover of stock.
• Manage the commissioning, training, and handover process in line with the defined procedures.
• Ensure that building services such as water, lights, security, intercom systems and fire equipment are installed and fully functional on handover.

Effective staff management.

• Recruit and appoint a skilled workforce.
• Approval of staff appointments.
• Ensure orientation and induction of all new staff.

Minimum job Requirements, interested applicants must be in possession of:

• A minimum of 5 years of management experience, preferably in the Property Management environment.
• Degree BSc in Construction & Property studies or BCom (Property Finance/ Property Economics Investments/Real Estate ) NQF Level 7 or related degree.
• Post graduate qualification in Business / Public management will be advantageous.
• Experience in the Municipal or Social Housing sectors and managing multiple and large rental estate projects will be advantageous.
• Certificate in Finance for Non-Finance Managers, Operations Management or Property / Estate Management Programme will be an added advantage.
• Certificate in Municipal Finance Management (MFMA) or the ability to acquire within 18 months