General Manager – Operations & Business Development at West Coast Personnel

• An outsourcing business is looking for a General Manager with a strong entrepreneurial mindset to run and scale operations. This is for someone who takes ownership, drives growth, and is hungry to win. Not a passenger role - full accountability and real impact.

Responsibilities:

• Lead and execute business strategy to drive growth, market expansion, and new revenue streams
• Oversee full operational performance, ensuring efficiency, compliance, and service excellence across contracts
• Manage financial performance, including budgeting, cost control, and profitability
• Drive business development, client retention, and stakeholder relationship management
• Lead, mentor, and develop teams, ensuring high performance and accountability
• Monitor KPIs, analyse performance data, and report on business outcomes
• Ensure compliance with OHS, regulatory, and client-specific requirements

Requirements:

• Matric
• BCom degree (Business Management, Finance, or similar), with strong commercial and operational experience.
• Proven 10 + yrs experience within outsourcing, TES, or a related services-driven industry
• Proven experience managing budgets, financial performance, and profitability (P&L ownership)
• Strong commercial acumen with a track record of business growth
• Advanced MS Office skills, particularly Excel, and exposure to social media strategy
• Excellent communication and leadership skills
• Highly organised, self-driven, and capable of managing multiple priorities under pressure
• Own vehicle
• Based in Cape Town, with occasional travel required to Gauteng

What’s on Offer:

• Competitive, negotiable salary
• Clear pathway to full operational leadership
• High-impact role with visibility and influence on business growth
• Entrepreneurial, performance-driven environment