Responsibilities
The General Manager - Network Infrastructure will be accountable to achieve the following objectives
- Strategy, Vision and Roadmap for Infrastructure, Data Centres and Energy
- Define and own the vision and roadmap for Network Infrastructure, Data Centres and Project Zero, aligned to:
- MTN Group Technology strategy
- ESG, Net Zero and TCFD commitments
- Cost efficiency, availability and resilience objectives
- Integrate AI initiatives into the broader Network Infrastructure, Data Centre and Passive Infrastructure strategy across the MTN Group.
- Evaluate, research and introduce new AI‑enabled technologies supporting Project Zero, energy optimisation and infrastructure resiliency.
Energy Optimisation & Net Zero Enablement
- Lead the introduction and scaling of AI‑based energy optimisation solutions, including:
- AI‑driven reduction of power consumption at sites, shelters and data centres
- Predictive optimisation of solar, battery, grid and generator usage
- AI‑assisted load balancing based on traffic patterns, site conditions and environmental factors
Ensure AI solutions directly support:
- Renewable energy adoption
- Emissions reduction
- CAPEX and OPEX optimisation
- Oversee trials and evaluation of energy efficiency technologies, including solar, fuel cells, battery storage, efficient generators and cooling solutions.
Predictive Maintenance & Infrastructure Resilience
- Establish and govern proactive, AI‑based infrastructure maintenance capabilities, including:
- Predictive failure detection for power, cooling and passive assets
- Early warning and anomaly detection to reduce unplanned outages
- Data‑driven maintenance prioritisation and spares optimisation
- Improve infrastructure resilience against climate risks and extreme weather events using AI insights.
- Drive measurable improvements in network and data centre availability.
Operational Integration & Governance
Ensure AI solutions are embedded into existing operational platforms (NOC, DCIM, energy management, fault and performance management systems) without disrupting:
- Operational accountability
- Existing governance and SLA models
- Define and implement AI governance frameworks, including:
- Model performance oversight
- Data quality, integrity and ownership requirements
- Cybersecurity, regulatory compliance and explainability standards
- Maintain alignment with Group, OpCo and PlatformCo governance forums and operating models.
Vendor, TowerCo and Partner Enablement
- Act as Technology lead for AI‑enabled infrastructure requirements in all RFPs, contracts and partnerships related to:
- TowerCos
- ESCOs
- Data Centre partners
- Infrastructure and energy vendors
Ensure:
- AI‑enabled monitoring and optimisation are included where relevant
- Clear data ownership, access and performance transparency
- AI supports operational decision‑making rather than replacing it
- Lead vendor governance, SLA management, performance reviews and efficiency initiatives.
- Tower deal and negotiation support
AI Pilots, Scale‑Up and Value Realisation
- Oversee AI pilots and trials across energy efficiency, predictive maintenance and asset optimisation, ensuring:
- Business case validation
- Measurable cost, energy and availability benefits
- Controlled and standardised scale‑up across OpCos and PlatformCos
- Coordinate with PMO, operations and procurement teams to ensure effective delivery and adoption.
Infrastructure Design, Operations & Performance Management
- Data Centre and passive site design guidance and best practice
- Provide expert guidance on site design excellence to ensure optimal site and data centre performance by incorporating best practice and efficiencies with latest technologies
- Lead end‑to‑end Network Infrastructure and Data Centre operations, including:
- Monitoring, fault, configuration and performance management
KPI definition, reporting and benchmarking
- Ensure high availability and quality of service across mobile and fixed networks.
- Assess, approve and monitor infrastructure CAPEX and OPEX budgets across the Group.
Key Deliverables & KPIs
Energy & Sustainability
- Demonstrable energy savings achieved through AI‑based optimisation of network and data centre infrastructure
- Increasing access to, and use of, renewable energy across networks and buildings
- Reduction in emissions aligned to Net Zero and ESG targets
Availability & Resilience
- Reduction in unplanned infrastructure outages through AI‑driven predictive maintenance
- Percentage increase in network and data centre availability
- Improved infrastructure resilience to climate and environmental risks
Cost & Efficiency
- Reduction in infrastructure‑related OPEX through predictive and preventive interventions
- Improved CAPEX efficiency through data‑driven planning and asset utilisation
Asset & Operations Intelligence
- Improved asset health visibility using AI‑based early warning indicators
- Standardised infrastructure performance and energy reporting across the Group
Governance & Standardisation
- Standardised AI usage model for infrastructure operations across MTN Group
- Clear AI governance, data ownership and compliance frameworks embedded into operations
Qualifications
Education:
- Minimum 4-year Academic Degree with Honours (B Eng. / BSc Degree Preferred)
- MBA / Masters advantageous
- English, French and Arabic (as advantage)
- Relevant certification/accreditation/membership with professional body as required for role
Experience:
- Experience in management of Net Zero and Network Infrastructure programs advantageous
- Minimum 5-8 years of Senior Management Experience
- Minimum 5-8 years relevant sector/industry/area of specialisation
- Relevant in experience/specialization in Network Design & Planning, ESG (Environmental, Social and Governance landscape), Data Centres, Passive Infrastructure, Vendor and Contract management
- Relevant in experience/specialization in Network Design & Architecture/ RAN/Core
- Work across diverse cultures and geographies
- Proven track record of business improvement and strategy development
- Network design planning and rollout
- Knowledge of RAN, voice and data core network, transport and IP network
- Network optimization and efficiency
- Infrastructure and data centre planning and cost optimization
- Spectrum strategy
- Adoption of new technologies
Competencies:
- Business Acumen, Problem Solving, Information processing, Influencing others
- Data interpretation, Judgement, Continuous improvement, Reporting
- Get it done, Communication, Innovative, Agile, Accountable
Apply Before 04/30/2026
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