General Worker at DHL

Business Overview

• This is a busy, fast paced operation which offers many challenges and opportunities for the right person. This position is based at Ndlovu Park, Pietermaritzburg.

Role Outline

•  To contribute to a productive working environment
•  To work within any operating area and perform additional duties, as determined by Management and the needs of the Business
•  De-stacking, labelling, sorting products and taking out damages
•  Ensure that damages are kept to a minimum
•  Sorting and collating damages on a daily basis
•  Be actively involved in and support change initiatives
•  Honesty - pride in your job and an eye for detail
•  Ensure housekeeping in the area is up to standard
•  Operate with integrity and ethical values
•  Perform tasks according to the Standard Operating Procedures
•  Correct use of equipment and to timeously report any defects / faults
•  Participation in stock counts
•  Parcelling, wrapping or tying of goods
•  Operate a hand operated pallet jack
•  Inspect stock integrity
•  Report and record any non-conformity with regards to the customers merchandise or unsafe acts
•  Handle goods with care to minimise damages
•  Maintain a high level of hygiene in the work area
•  Complete tasks timeously
•  Adhere to the Unit's SHE rules and best practices
•  Ensure that product safety, quality and integrity is not compromised
•  Report any persons behaviour that may impact on the safety, quality and integrity of the stored product
•  Manual handling
•  Conduct all communication in a polite and professional manner, which promotes respect, goodwill and trust.
•  Working in a safe environment

Resources                                                                                                                   Operational team

Key Relationships

• Demonstrates a positive and respectful attitude towards others
• Works effectively as part of a team
• Delivers excellent customer service
• Works safely within the health, safety and environmental guidelines
• Attention to detail and accuracy
• Ability to work under pressure & adapt easily to changing environment

Qualifications
Matric     

• Tertiary qualification (Desirable)                                                                                          Skills/Competencies/Experiences
• Ability to communicate effectively with team members                                                                       To co-ordinate movement of stock out of site in a manner to maximise profit                                                        

Product knowledge                                   

• Knowledge of client’s requirements and customer needs                                                                       
• Person should have a good understanding of quality as a key value                                                                      
• Awareness of importance of security                                                                         
• Operational knowledge and understanding of service delivery
• React to customers in a courteous and professional manner and maintain the highest level of integrity 
• 1-2 years’ experience of working in Warehousing / Logistics environment                                                                                                                                 

Languages

• English - verbal and written.