Global Collections Analyst at Impact

Why this role is exciting:

The Global Collections Analyst will be responsible for collection efforts on account receivables, credit checks on new customers, resolving disputed invoices, creating aging and other ad-hoc reports and assisting with bad debt accounting.

Responsibilities:

• Collect on accounts that are at risk of becoming, or have already become delinquent, by communicating with customers via phone/email
• Review new customer accounts for creditworthiness, financial solvency, risks of fraud
• Create ageing report to monitor account status and ensure timely payment
• Research any discrepancies or disputes and make recommendation for resolution
• Provide progress updates on a regular basis
• Assist with accounting for bad debt
• Evaluate effectiveness of current collection policies and procedures on account by account basis
• On-time, complete and accurate deliverables for all activities
• Deliverables meet expectations/direction given by Billing and Collections Manager

Does this sound like you?

• Tertiary level qualification in Accounting/Commerce
• 5+ years experience in Collections or comparable role (neg)
• Global collections experience woking with regional managers
• Experience in collecting on accounts that are at risk or already delinquent
• Evaluated credit information provided to determine if accounts will be established for new clients, setting limits for existing clients and holding or closing accounts when necessary
• Audited delinquent accounts considered to be non-collectable to ensure maximum efforts have been taken before assigning bad debt status
• Strong organization and time management skills
• Strong excel skills
• Excellent written and verbal communications skills with the ability to effectively facilitate dispute resolution
• Able to work independently as well as part of a team
• Flexibility and ability to manage multiple, competing priorities to completion, on time and within budget constraints
• Ability to digest and synthesize information from multiple sources and make dispassionate assessments of what needs to be done with AR
• Work with cross functional operations teams
• A positive can-do attitude and a willingness to learn new processes and procedures
• Ability to work in a fast-paced, high-pressured environment
• Ability to work as a team player and to work with minimal supervision
• Demonstrated high-level of maturity and confidentiality