Global Markets Client Executive at Robert Walters

Introduction

• A leading financial institution is seeking a Global Markets Client Executive to join their Johannesburg team, offering you the opportunity to play a pivotal role in shaping client relationships and delivering market risk solutions. This position places you at the heart of strategic client engagement, where your expertise will drive origination, retention, and growth across multiple financial products
• You will be empowered to work collaboratively with diverse internal teams, ensuring that clients receive tailored solutions that meet their unique risk management needs. The organisation is committed to fostering an inclusive and supportive environment, encouraging continuous professional development and knowledge sharing. With a focus on flexibility and nurturing talent, this role provides a platform for you to expand your sector expertise while making a meaningful impact on both client success and organisational performance. 

Key qualifications and experience required for the Global Markets Client Executive

• Post-graduate degree in a related discipline
• CFA or Master’s (Advantageous)
• Minimum of 6-8 years’ relevant experience in a similar financial markets environment is essential
• At least 2-3 years' in direct client-facing roles where relationship management was central
• Demonstrated industry knowledge and product knowledge
• Strong relationships with key stakeholders
• Multi-asset class capability (Advantageous)
• Proven ability to price transactions accurately while reviewing competitive pricing strategies ensures optimal outcomes for both clients and the organisation.
• Three key areas of expertise required
• Technical experience (deep global markets knowledge, FX, and commodities knowledge) 
• Ability to operate at a senior level with clients 
• Driven by ambition and a self-starter (“a Hunter”) -

Key duties for the Global Markets Client Executive

• Originate, retain, and grow relationships with strategic clients by presenting comprehensive Global Markets offerings and driving financial performance through bespoke solutions.
• Serve as the primary point of contact for allocated clients’ key decision makers, actively engaging in relationship planning, strategy development, and execution to ensure satisfaction and loyalty.
• Collaborate with asset class specialists, cross-functional teams, and credit experts to deliver integrated market risk solutions that align with client objectives and uphold the organisation’s brand promise.
• Establish mutually beneficial partnerships with stakeholders to support thought leadership initiatives and promote innovative practices within the client group.
• Communicate closed-loop feedback from clients effectively to enhance the sales team’s reputation for excellence and continuously improve service delivery.
• Develop detailed client account plans for strategic clients, contributing insights into broader corporate and sponsor client strategies to maximise value creation.
• Anticipate client needs by managing the origination process, ideating new solutions, and analysing sector trends to provide relevant thought leadership.
• Utilise the Client Relationship Management (CRM) system to capture opportunities, document call reports, and track all activities related to Global Markets engagements.
• Coordinate credit line requirements with lead bankers or sector heads in advance to ensure seamless transaction execution for clients.
• Participate actively in cross-functional teams with responsibility for delivering end-to-end market risk solutions that place the customer at the centre of business operations.

Key skills

• Passionate about Sales, assertive, and a strong influencer.
• Client engagement: Exceptional interpersonal skills allow you to engage effectively with clients during deal origination, negotiation, and closing processes.
• Experience collaborating within cross-functional teams enhances your capacity to deliver integrated solutions across broader corporate groups.
• Self-motivation combined with an interest in continuous learning supports your growth in technical know-how as well as emotional intelligence (EQ).
• Proven ability to generate leads.
• Ability to analyse complex information and reports helps identify trends or discrepancies critical for informed decision making within client portfolios.