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  • Posted: Nov 5, 2019
    Deadline: Not specified
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  • Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.


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    Graduate Cloud Support Associate

    When you join AWS Support as a graduate, you will have the opportunity to develop your skills and learn about many AWS services and the Operating Systems involved with our subject matter experts.

    Job Responsibilities Include

    • Apply advanced monitoring and troubleshooting techniques to provide unique solutions to our customers' individual needs
    • Work directly with Amazon Web Service engineers to help reproduce and resolve customer issues Troubleshoot AWS services such as: EC2, EBS, VPC, ELB, S3
    • Work support cases from our AWS Support customers and troubleshoot to resolution
    • Configuring Linux servers
    • Deploying and configuring Windows servers, deploying & configuring Microsoft products and troubleshooting windows issues
    • Designing cloud network solutions and troubleshooting complex networking issues
       

    Basic Qualifications

    • Completed or currently on a Bachelors/ Masters degree related to computer science, information technology or information systems
    • User level knowledge of Linux (Basic administration), Networking (Basic), Troubleshooting and Internet fundamentals

    Preferred Qualifications

    • Interested in Technology and working with customers
    • Knowledge of Cloud Computing concepts
    • Experience with AWS
    • Experience with scripting / programing
    • Passionate to work with customers
    • Internship experience

    Method of Application

    Interested and qualified? Go to Amazon on www.amazon.jobs to apply
  • Send your application

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