Group Account Director - Sandton at TBWA\ South Africa

What You’ll Do:

• Client Whispering: Build and nurture strong relationships with our clients, understanding their needs, goals, and aspirations.
• Project Juggling: Supporting your Business Lead and the AM team in managing multiple projects, ensuring timelines are met, processes adhered to, budgets are respected, and creativity flows smoothly.
• Creative Conductor: Collaborate with our brilliant creative minds to deliver groundbreaking work that make waves in the industry.

Some key qualities Grid is looking for in a GAD:

Strategic understanding:

• Understanding of the client-specific strategy, working closely with strategy and creative teams in aligning the creative work with each client’s unique objectives, and ensuring consistent delivery and quality.
• Leading client presentations, campaign approvals, as the main point of contact for key clients, as well as creative direction in internal creative reviews.

Client relationship builder:

• One of your main roles is to be the bridge between our clients and our creative teams. You're the point person for clients, understanding their goals, challenges, and dreams, and then translating that into actionable plans for our team to execute. You're basically the translator, making sure everyone speaks the same language and stays on track.

Team leader:

• When it comes to our internal team, you're a cheerleader and a coach. You're there to support the AM’s underneath you, motivating them, and helping them grow. Whether it's providing resources, removing roadblocks, or just being a sounding board, you're a go-to person for guidance and encouragement.

Problem solver:

• And of course, you're a problem solver extraordinaire. When things hit the fan – and let's face it, they sometimes do – you're the one who swoops in, assesses the situation, and leads the charge to find a solution. It's all about staying cool under pressure and keeping everyone focused on the end goal.
• It's about juggling multiple hats, balancing competing priorities, and always keeping your eye on the prize.

What You Bring:

• Passion: A fiery passion for solving business problems through creativity and a love for all things branding, advertising and everything in between
• Experience: Minumum 5 years experience in account management within the creative industry and agency environment, with a clear understanding of client service processes, as well as experience in managing large client portfolios with many moving parts creating a whole.
• Adaptability: A chameleon-like ability to thrive in a dynamic, agile environment where no two days are the same.
• Communication: Stellar communication skills, both verbal and written, because clear communication is the heartbeat of our success.
• Team Spirit: A team player mentality, ready to lead, collaborate, ideate, and celebrate victories together.