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  • Posted: Jul 25, 2025
    Deadline: Not specified
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  • The Sun International brand has a proud legacy in the gaming, hospitality and entertainment sector. Its superior hotels and resorts portfolio makes it a recognized premium brand. The Sun International Group has a diverse portfolio of assets including world class five star hotels, modern and well located casinos, and some of the world’s premier resorts. Our...
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    Groups and Events CoOrdinator (Cape Town)

    Job Purpose

    • The Groups & Events Co-ordinator will be responsible to be the primary client contact for the successful planning, co-ordination and delivery of all events and conferencing across the business unit property with the objectives of creating a public image and the reputation of the business unit’s brand as the conferencing venue of choice.

    Key Performance Areas

    Co-ordinated Groups & Events

    • Co-ordinate & sell logistical arrangements as per event itinerary i.e transport, accommodation, food & beverage with relevant stakeholders and departments across the business unit
    • Conduct site inspections with client’s with regards venues and facilities
    • Have an up-to-date understanding of facilities and products available for events and conferencing
    • Attend pre-event meetings and work with client to understand their event and conferencing requirements
    • Offer solutions in line with client requirements and facilitate requirements with third party suppliers including menus, décor, flowers, set-up, music, etc. where required
    • Use any opportunities to upsell on the event
    • Include billing instructions for the event on the function sheets, and track expenses
    • Compile function sheets and distribute to relevant stakeholders and departments
    • Record all correspondence from a company perspective to ensure brand is maintained
    • Resolve any problems and queries in accordance with contract stipulations, and escalate when required

    Delivered Groups & Events

    • Compile the running order schedule to accurately reflect customer requirements
    • Check that the venue set up meets technical (lighting, sound) and customer requirements
    • Check the set-up requirements for entertainment, catering, décor, etc. in line with customer requirements and facilitate any necessary changes with relevant operationsl stakeholders (e.g. F&B, Banqueting, Entertainment, etc) at least 1 hour prior to start of event.
    • Log calls with maintenance or IT to ensure resolution of any technical faults
    • Communicate regularly with relevant stakeholders and relevant departments with regards potential problems, challenges and changes
    • Escalate any issues / challenges being experienced
    • Update any final amendments to function sheets and ensure the distribution to all event stakeholders
    • Complete post event administration including: event information documents, arena attendance figures and billing.

    Stakeholder Engagement

    • Communicate with clients to understand their needs, event opportunities, as well as any challenges encountered during the planning and co-ordination of the event
    • Communicate with suppliers / contractors with regards requirements for specific events / conferencing, leveraging relationships to optimise the event within the set budget
    • Partner with suppliers in design and delivery of the conferencing / event requirements
    • Liaise with multiple departments in the co-ordination and execution of conferencing and events including F&B, security, gaming, etc.
    • Liaise with events and banqueting management to evaluate the post-mortem of the event.

    Requirements

    Education

    • Grade 12
    • 3 year Diploma in Hotel Management is preferred

    Experience

    • 1 – 2 years experience in a hotel environment
    • Experience in event management an advantage

    Skills and Knowledge

    • Events Planning & Co-ordination
    • Events Management
    • Strong English Verbal & Written Communication skills
    • Business Acumen
    • Networking skills
    • Financial awareness
    • Emotional resilience and ability to handle pressure
    • Proficient Computer Skills (MS Office / Opera)
    • Professionalism

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Sun International on suninternational.mcidirecthire.com to apply

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