Growth Manager - Key Accounts at Lesaka Technologies

Role Overview

• We are looking for a strategic and customer-obsessed Growth Manager-Key Accounts to own and grow our most valuable enterprise relationships.
• As a KAM, you’ll be responsible for building long-term partnerships with existing clients, driving revenue growth, identifying upsell/cross-sell opportunities, and ensuring client satisfaction and retention.
• You will work closely with Sales, Product, Customer Success, and Marketing teams to deliver tailored solutions and measurable outcomes to our clients.

Key Responsibilities

Account Management & Growth

• Own the commercial relationship with a portfolio of enterprise clients
• Develop and maintain strong, multi-level relationships within each client organisation
• Lead strategic account planning, QBRs, and contract renewals

Sales & Revenue Expansion

• Identify and close upsell and cross-sell opportunities
• Meet or exceed quarterly and annual revenue growth targets
• Collaborate with internal teams to develop and deliver tailored proposals

Client Experience & Retention

• Ensure clients are realising business value and ROI from our solutions
• Proactively resolve issues and track account health
• Partner with Customer Success and Product to ensure client needs are met

Reporting & Insights

• Maintain accurate records in CRM (e.g., HubSpot, Salesforce)
• Report on pipeline, forecasts, and account health metrics
• Provide market and client insights to influence product and sales strategy

Required Skills & Experience

• 4–7 years of B2B Sales or Account Management experience, ideally in fintech, SaaS, or financial services
• Strong relationship-building and negotiation skills
• Proven ability to grow accounts and exceed sales targets
• Understanding of payments, APIs, or digital financial products a strong advantage
• CRM and sales tools proficiency (HubSpot, Salesforce)
• Excellent communication, commercial acumen, and presentation skills

Closing Date 27 February 2026