Mimecast’s mission is to make business email and data safer for more than 16,200 customers and millions of employees worldwide. Founded in 2003, Mimecast's cloud-based security, email archiving and email continuity services protect and deliver comprehensive low-risk email management with a fully-integrated subscription service. Mimecast helps reduces the c...
Read more about this company
The GTM Revenue Operations Coordinator plays a vital support role within Mimecast’s Revenue Operations team, working closely with sales, customer success, and operations to ensure smooth and compliant quote-to-cash processes.
As an entry-level position, the Coordinator is responsible for administrative tasks that drive operational efficiency, maintain licensing compliance, and support revenue growth. This role is ideal for candidates looking to launch a career in revenue operations and develop expertise in SaaS business processes.
What You’ll Do
Quote to Cash Support - Assist with end-to-end quote-to-cash processes, including data entry, order processing, and workflow accuracy in CRM/ERP systems.
Licensing Compliance - Track and manage renewal cycles, ensuring all licensing and subscription renewals are compliant and processed on time .
Renewal Quotes & Proposals - Prepare and review renewal quotes and proposals for customers, ensuring accuracy and timely delivery.
Inbound Request Management - Manage and triage inbound requests from partners and sales teams, resolving basic support tickets and providing timely responses.
UAT Testing -Support user acceptance testing (UAT) for quote-to-cash functions by executing test cases, documenting bugs, and ensuring new processes or system changes meet business requirements.
What You’ll Bring
Experience: 1- 2 years of professional experience; internships or exposure to sales operations, order processing, or customer support are advantageous.
Technical Skills: Familiarity with CRM systems (e.g., Salesforce), ERP tools (e.g., NetSuite), and proficiency in Excel or Google Sheets.
Analytical Skills: Strong attention to detail and ability to interpret data.
Communication: Clear written and verbal communication skills; ability to collaborate with internal teams and external partners.
Organizational Skills: Effective time management and ability to prioritize multiple tasks.
Problem-Solving: Proactive approach to troubleshooting issues in data entry, order processing, and system testing.
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail