Head - Custom Business Systems Development / Custom Application Maintainance at City of Cape Town

Requirements

• A relevant three year tertiary qualification, preferably a Bachelor’s degree in Information Systems or Computer Science
• Eight (8) years or more relevant experience across all aspects of the Information and Technology function
• At least three (3) years’ management level experience within Business Systems Development or Application Maintenance
• Proven leadership experience managing IT development and/ or application support teams
• Strong project and programme management experience
• Experience implementing IT governance frameworks and regulatory compliance standards
• Financial and budget management experience
• High level of computer proficiency

Key Performance Areas

• Provide strategic and technical leadership to Business Systems Development and Application Maintenance teams, including planning, mentoring, performance management and fostering a culture of innovation and continuous improvement
• Oversee the full systems development and application lifecycle, from concept, design and development through to deployment, maintenance and enhancement
• Collaborate with senior management and business units to align ICT initiatives with organisational and municipal strategic objectives
• Prioritise project and enhancement portfolios and ensure delivery in line with agreed service level agreements (SLAs)
• Develop, manage and control budgets, ensuring optimal utilisation of financial, human and technical resources
• Establish and maintain effective working relationships with municipal departments to enable business processes through appropriate technology solutions
• Ensure that ICT projects and system enhancement initiatives are properly scoped, estimated, resourced and delivered on time and within budget
• Implement, manage and uphold IT governance frameworks development standards, security controls, disaster recovery processes, and legislative and audit compliance requirements
• Ensure the availability, performance, reliability and accessibility of corporate applications and systems
• Oversee incident management, system troubleshooting, root
• cause analysis and the implementation of preventative measures
• Provide technical guidance and direction to architects, engineers and development teams in the design of scalable, efficient and secure software solutions
• Apply recognised industry frameworks and methodologies such as ITIL, DEVOPS, PMBOK, ISO and C3PM
• Remain current with industry trends, emerging technologies and best practices in Business Systems Development and Application Managemen