Head HR Business Services at Sasol

Job Title: Head HR Business Services
Ref No: 106423
Org Structure No: 80001717
OME: Energy Business
Business Unit: EBU: Business Services
City / Town: Sandton

Short Description / Purpose of Job

• Lead the design of key processes and delivery of transactional and operational Human Resources services to provide support to the Energy Business, Operations and Corporate Office.
• Ensure that all transactional HR services are delivered timeously and accurately. These include payroll, benefits administration, learning administration, service delivery and employee records for the Energy BU.
• Liaise and engage with the HR teams in the Energy business, Operations and Corporate Office to obtain a good understanding of their requirements and ensure delivery of services on agreed scope, quality and performance requirements.

Recruitment Description / Key Accountabilities

• Define core processes required to implement and deliver HR Transactional Services and design protocols for how these should be implemented to deliver against agreed service levels.
• Develop and enforce service and delivery standards for all HR Transactional Services to ensure these meet the requirements of business and HR teams.
• Manage the payroll and all related aspects of this process for the Energy business, Operations and Corporate Office environments ensuring it’s executed on time and accurately.
• Lead and manage enrolment and onboarding transactional services to ensure new employees are able to transition into their new jobs effectively and without delay. Provide exit management transactional services to enable exiting employees with all the information and process guidance needed to exit the organisation.
• Lead the implementation of transactional services of recruitment, benefits as well as training for the Energy business, Operations and Corporate Office environment to ensure employees have all the information and support needed in this regard.
• Lead implementation of transactional services for recruitment, learnership recruitment and onboarding, bursary scheme, graduate development programme support, professional and learnership registration and new employee orientation. These serve to ensure that new employees and graduates have all the administrative support they need when joining the organisation.
• Lead continuous improvement, enablement and governance of all HR transactional processes for payroll and benefit centre, recruitment, training and other HR services to ensure sustainable business objectives and best practices.
• Oversee the updating, management and safekeeping of all employee records to ensure accuracy of data in this regard.
• Ensure the implementation of effective and efficient processes and continuously improve and automate transactional aspects of the service offering including the use of appropriate digital technology.
• Provide steer on the standardization of all HR transactional processes within the Energy environment to drive continuous optimisation and efficiency.
• Ensure adherence to Sasol, legal and other statutory requirements related to personal information of employees which includes continuously reviewing changes in legislation or regulations that have an impact on this matter and make the necessary adjustments to ensure compliance.
• Drive the implementation of appropriate controls and oversight to ensure all appropriate governance requirements are met in relation to payroll accuracy and employee personal information.
• Provide workforce analytics, information and reporting to the Energy business to enable the BU to make decisions related to their workforce.
• Lead the implementation of appropriate measures (KPIs) to manage and provide efficient HR services to the Energy business with the objective of driving high levels of service satisfaction.
• Measure and close performance gaps through the execution of continuous business improvement initiatives.

Formal Education

• Post Graduate Honours Degree
• Min Experience
• 13+ relevant years

Certification & Professional Membership

• None

Competencies

• Self-Mastery: Takes accountability for driving own growth through developing self-awareness, reflecting, seeking feedback and self-correcting
• People Leadership: Authentically and inclusively engages people to follow; leads culture transformation. Builds capability and leverages diversity for competitive advantage.
• Partnership Leadership: Persuades and influences stakeholders; builds relationships and partnerships for win-win outcomes. Builds teams and creates synergies through working across boundaries.
• Business Leadership: Demonstrates commercial acumen, a global mind-set and exercises sound judgement. Achieves results through others and holds them accountable.
• Strategic Leadership: Provides vision and direction aligned to One Sasol. Leads organisational change, innovation and sustainability.
• Business Acumen: An intuitive and applicable understanding of how a company or unit makes money. Displays a thorough understanding of what drives profitability. Maintains a market-focused approach to business. Keeps an overall big picture understanding of the business and its interrelationships enabling a person to make better business decisions. The ability to make good business judgments and quick decisions in a manner that is likely to lead to a good outcome.
• Critical Reasoning: The action of critically thinking about something in a logical, sensible way and taking all factors into consideration.