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  • Posted: Oct 2, 2020
    Deadline: Not specified
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    The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify them, making life easier for consumers, and business more effic...
    Read more about this company

     

    Head: Marketing Operations

    The role:

    We are looking for a well-seasoned individual who can plan, direct and manage all marketing operations, including both digital and traditional teams. This role is responsible for improving performance, productivity, efficiency and profitability through the implementation of effective methods and strategies across a multidisciplinary marketing team.  

    The Head: Operations Manager in the Marketing department will build processes, while developing and managing a team of Project and Traffic Coordinators as direct reports. Implement and manage operational processes and outputs of the marketing team.  

    The team includes practitioners from the areas of paid media, social media, SEO, Data, Analytics, content creation and client management

    The detail: 

    Evaluate and analyse departmental productivity and performance and recommend corrective action to drive efficiency to improve business profit margin. 

    • Develop dashboards for Managers and Directors to ensure that the department is making data-driven decisions to drive productivity and quality. 
    • Collaborate with direct reports and external stakeholders to identify and improve current systems and processes to ensure sustainable and scalable growth. 
    • Continually assess opportunities to improve the quality and efficiency of divisional activities. 
    • Champion an environment conducive to continuous improvement and innovation that drives Creative Studios towards improving daily workflow and achieving annual business priorities. 

    Lead teams and individuals by providing feedback, positive reinforcement and/or suggestions for continuous improvement. 

    • Build, lead and manage an operations team as direct reports. 
    • Effectively utilize the performance management system in compliance with company guidelines for performance appraisals and management. 
    • Actively support all team members in successful planning and implementation of individual development plans. 
    • Enhance “growth mindset” culture to ensure collaboration, accountability and ownership of the business throughout the team. 
    • Promote a culture where colleagues feel valued and developed by creating open and trusting working relationships in a cross functional environment. 

    Are you this person? 

    • Do you have at least 3 years industry-relevant experience in operations management, leadership and people management? 
    • Can you demonstrate ability in leading cross-functional organisational improvement project teams to success? 
    • Do you possess great team leadership skills? 
    • Are you a self-starter who has the ability to work independently as required?  
    • Do you have strong organizational, time management, planning, and creativity skills? 
    • Do you have excellent interpersonal skills and ability to interact effectively with all levels of employees (including Senior Management)?   
    • Do have excellent verbal and written communication? 
    • Are you future-focused, purpose-driven and high Emotional Intelligence (EQ)? 

    Method of Application

    Interested and qualified? Go to Ignition Group on www.linkedin.com to apply

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