Head, Money Management Solutioning - Johannesburg at Standard Bank Group

JOB DESCRIPTION

To define money management and financial wellness solutions for Personal and Private Banking South Africa (PPB SA). To drive a mind shift change from traditional product selling to assisting clients holistic financial wellness through integrating best practice money management principles across all CVPs, products and reward programmes for PPB SA

• Define market leading strategy for financial wellness in order to enable financial planning and advisory expertise across the business
• Develop financial wellness and coaching (staff and customers) concepts, philosophy and frameworks.
• Integrate money management principles across all CVPs, products and rewards for PPB SA
• Drive mindset change to promote financial wellness as a key driver of the business strategy
• Promote responsible lending through the provision of input into segment and product value propositions.
• Focus on shifting conversations to be more personal financial wellness based as opposed to selling a product.
• Assist in providing marketing and PR content related on Money Management and Financial Planning.
• Research and recommend alternative remuneration models and scorecards for frontline.
• Assists with scoping first-of-its-kind solutions and initiatives to deliver on the Money Management strategy – assists in leading from blue sky thinking to business-as-usual implementation.
• Demonstrates deep client understanding – challenges/struggles, behaviour shifts needed, ideal next steps, etc. across the PPBSA client segment continuum.
• Demonstrates Financial Planning and Advisory Expertise as well as a deep understanding of regulatory environment
• Leads on Business Cases & Strategic KPIs for the Business Unit
• Drives research initiatives – hypothesis formulation, scope, testing, etc.
• Provide formal and informal training content for upskilling of employees & frontline
• Provide guidance to coverage teams on how to operationalize financial wellness and advisory aspects of the CVP across client continuum.

QUALIFICATIONS

Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce
Experience Required
Unayo

• Business & Commercial Clients
• More than 10 years
• Experience in the development of value propositions in a financial services environment with a focus on financial wellness.

ADDITIONAL INFORMATION

Behavioral Competencies:

• Adopting Practical Approaches
• Challenging Ideas
• Convincing People
• Exploring Possibilities
• Generating Ideas
• Interacting with People
• Making Decisions
• Providing Insights
• Pursuing Goals
• Resolving Conflict
• Seizing Opportunities
• Thinking Positively

Technical Competencies:

• Client Business Case
• Coaching and Mentoring
• Customer Understanding ( Consumer Banking)
• Mind of Customer Experience
• Performance Management
• Platform Management
• Strategy Definition