Head of Bancassurance at Postbank (SOC) Ltd

Job Responsibilities 

Strategic Leadership and Product Development

• Lead the end-to-end lifecycle management of VAS and insurance product propositions, from ideation through to market launch and ongoing optimization.
• Develop and execute winning product and VAS strategies that align with Postbank’s retail and insurance business goals.
• Identify market trends, customer needs, and competitive landscape to innovate and enhance product offerings.
• Collaborate with cross-functional teams including marketing, sales, underwriting, actuarial, technology, and operations to ensure successful product delivery and adoption.
• Manage relationships with external partners and vendors to integrate and optimize value-added services and insurance products.

Commercial and Financial Management

• Oversee pricing strategies, profitability, and revenue management for VAS and insurance product lines.
• Conduct competitive analysis and benchmarking to maintain market-leading propositions.
• Monitor product performance metrics and implement revenue assurance practices to minimize income leakage.
• Prepare and present business cases for new propositions and enhancements to senior management and stakeholders. 

Value Proposition Design and Customer Experience

• Design unique and differentiated value propositions that address customer pain points and deliver measurable value.
• Use customer insights and market research to continuously refine product features and benefits.
• Ensure customer-centricity in product design, focusing on improving customer experience, process efficiency, and turnaround times.
• Lead marketing campaigns and communication strategies to promote VAS and insurance propositions effectively.

Regulatory Compliance and Risk Management

• Ensure all VAS and insurance products comply with relevant regulatory requirements and industry best practices.
• Work closely with legal and compliance teams to mitigate risks associated with product offerings.
• Ensure a robust risk management and compliance model for the insurance business across client segments according to local regulations and internal policies
• Ensure active monitoring and maintenance of risk management policies and controls / standards
• Ensure all insurance-related staff and activities are compliant with local and Group policies / standards / controls
• Responsible for any necessary reporting as required by local country insurance authorities and regulators. Group Insurance must be informed of all external communications to regulators 

Role Requirements:

Qualifications:

• Bachelor’s degree in Business, Finance, Insurance, or a related field; advanced degree or MBA preferred

Experience:

• Extensive experience (typically 8+ years) in product management, value-added services, or insurance product development within the banking or financial services sector.
• Experience managing cross-functional teams and external vendor relationships.
• Candidates having experience in Insurance business especially in Banking Industry would be preferred
• 5-8 years’ experience in Insurance business especially in Banking or Financial Services Industries would be preferred
• Leadership roles, with strong experience in sales and business management, as well as product development.