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  • Posted: Apr 16, 2026
    Deadline: Apr 22, 2026
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  • For over 100 years, Nestl South Africa has delivered on its Good Food, Good Life promise to its consumers, ensuring that they are always able to access our established, well-loved brands as well as new and innovative products that respond to their evolving needs. We exist to DELIGHT our CONSUMERS who have enabled the growth of our business and company by ...
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    Head of Consumer Insights

    Position Summary

    • To drive human-centricity by amplifying the voice of consumers and shoppers, guiding strategic direction, and harnessing technology from foundation to advanced analytics to fuel growth at speed and scale.

    A day in the life of the Head of Consumer Insights:

    • Lead end-to-end insights: segmentation, brand health, shopper behaviour, category trends, competitive intelligence
    • Deliver yearly research plan across all five CMIA pillars (Foundation, I&R, Measurement, Data Engineering, Advanced Analytics)
    • Identify knowledge gaps via CMIA Knowledge Gap Framework; prioritise research investments
    • Deploy foundational tools: 4Us, Category Growth Drivers, Target Portrait, Core Insight, Value Equation, Consumer Journey
    • Ensure 100% consumer validation on Tier 1 innovation Big Bets (Bronze / Silver / Gold tiering)
    • Shift from descriptive to predictive and prescriptive analytics
    • Lead pricing elasticity modelling, demand forecasting, and trade promotion optimisation
    • Run post-campaign and post-launch reviews; feed learnings into planning cycles
    • Build single source of truth across syndicated, first-party, and cross-functional data
    • Manage data provider relationships (Nielsen, Kantar, Intage, Circana, etc…)
    • Sit on country leadership team; present in ICP, MBP, MOR, innovation gates
    • Partner with Marketing on brand/portfolio strategy; lead RFPs for external research
    • Raise the profile of CMIA: showcase wins, demonstrate value, build coalitions
    • Build high-performing team; drive maturity toward Foresight Partner (L4)
    • Activate community: forums, knowledge sharing, zone rhythms

    What will make you successful

    • Bachelor's required; MBA or advanced degree preferred.
    • 12+ years in Consumer Insights, Marketing Analytics, Data Science, or ML/AI, including leadership in multinational FMCG
    • Expertise in Marketing Mix Modelling, attribution, sales lift measurement
    • Track record leading cross-category, multi-market teams
    • Proven change management: coaching, training, embedding new frameworks
    • Budget management and vendor portfolio oversight
    • Deep experience with syndicated, first-party and cross-functional data integration

    Deadline:20th April,2026

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Nestle on jobdetails.nestle.com to apply

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