Head of Project Delivery :Transformations at ABC Worldwide

Role Overview

• We are seeking an experienced Head of Project Delivery to lead and deliver a portfolio of global transformation and change initiatives within a complex operational environment.This is a hands-on leadership role responsible for driving end-to-end delivery of strategic projects across multiple geographies. The successful candidate will ensure the consistent execution of transformation programmes while working closely with operational teams to embed sustainable improvements.A key focus of this position is delivering technology-enabled transformation initiatives, including projects involving AI-driven solutions, automation, and digital workflow optimisation.

Key Responsibilities

Project Delivery & Transformation

• Lead and deliver a portfolio of global transformation projects aligned with operational and strategic objectives.
• Manage end-to-end project delivery including planning, scoping, milestone tracking, RAID management, and project closure.
• Ensure projects are delivered on time, within scope, and within budget.
• Translate transformation strategies into practical and executable delivery plans.
• Provide clear reporting on project progress, risks, dependencies, and key milestones.

Technology & AI-Enabled Transformation

• Lead the implementation of AI-enabled, data-driven, and automation-focused initiatives.
• Ensure technology solutions are scalable, practical, and embedded into daily operations.
• Work closely with technology, data, and continuous improvement teams to deliver impactful solutions.

Change & Transformation Management

• Deliver initiatives focused on process improvement, capability development, and operating model evolution.
• Support the integration of Continuous Improvement (CI) and Lean methodologies within transformation programmes.
• Track and report measurable benefits including productivity improvements, cost savings, service quality, and customer experience.

Governance & Delivery Standards

• Establish strong project governance frameworks across multiple regions.
• Standardise project tools, reporting methods, and delivery frameworks.
• Proactively manage risks, dependencies, and project interdependencies across the portfolio.

Stakeholder Engagement

• Build strong relationships with senior leadership and operational stakeholders.
• Ensure alignment across global teams to support effective and timely project delivery.

Capability Development

• Support the development of project delivery capabilities within operational teams.
• Coach managers and delivery leads involved in transformation initiatives.

Key Performance Indicators

Success in this role will be measured through:

• Delivery of projects on time and within scope
• Successful execution of global transformation initiatives
• Adoption and implementation of AI and digital solutions
• Operational improvements and efficiency gains
• Strong governance and reporting standards
• Positive feedback from senior stakeholders

Experience & Qualifications

Qualifications

• Bachelor’s degree in Business, Operations, Engineering, Technology, or a related field

Experience

• 7–10 years’ experience in project delivery, transformation leadership, or operational change
• Proven experience delivering multi-geography transformation programmes
• Experience implementing AI, automation, or digital transformation initiatives
• Strong background in hands-on project execution and operational transformation

Skills

• Strong leadership and project management capability
• Ability to translate complex strategies into actionable delivery plans
• Strong analytical and data reporting skills
• Experience working with Lean, Continuous Improvement, Agile, or structured project methodologies
• Excellent stakeholder management and communication skills

Working Model

• Hybrid working model
• Occasional travel may be required to support global project delivery.