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  • Posted: Feb 12, 2024
    Deadline: Not specified
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    Takealot.com is the leading ecommerce retailer in South Africa and one of the largest, most innovative ecommerce retailers on the African continent. Our mission is to be the most customer-centric online shopping destination in Africa, built around the simple concept that the customer comes first. All of our focus is dedicated to improving the customer ...
    Read more about this company

     

    Head of Subscription

    Your responsibilities will include:

    • Develop and implement strategies drive sign ups and retention for Takealot’s Subscription offering; including marketing the scheme across channels and platforms.
    • Own and manage the P&L of the vertical to drive customer satisfaction; frequency and manage unit economics.
    • Oversee operational execution to deliver results and meet business objectives.
    • Collaborate cross-functionally with other teams including Marketing, Operations, Customer Service, Retail, Finance, Product and Engineering.
    • Own the evolution of the program; from technology to benefits.
    • Evaluate, launch and manage new partnerships as needed.
    • Stay up-to-date with industry best practices in subscription to ensure strategy remains cutting-edge.

    Attributes required:

    • Passionate about takealot.com; the brand and its customers
    • Strong commercial acumen
    • Strategic thinker; able to build a vision for the vertical and translate this vision into product design and operational plans
    • Solutions-oriented executer; can-do attitude; self-motivated
    • Strong Data Analysis, Manipulation and Reporting Skills
    • Strong Problem Solving Skills and Solutions Orientated
    • Analytical; uses data to inform decisions
    • Comfortable with change and excellent team player

    Qualifications and experience:

    • Bachelor's degree in Business, Marketing, or a related field. An MBA or related advanced degree is advantageous.
    • 7 - 10 years commercial experience including 2 - 3 years experience in managing Loyalty Programmes or Subscriptions
    • Experience presenting to senior managers and the C-suite
    • Experience in the tech sector / building a product from the ground up - Advantageous

    Method of Application

    Interested and qualified? Go to takealot.com on boards.greenhouse.io to apply

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